email notification

1Powderdog

Newbie Joined: Oct 23, 2011 20:38 Messages: 19 Offline

Solved by

Aug 08, 2012 19:06

When I receive a reply to a message that I posted in this forum, I get an email notification like this, "no-reply@vipmail.cyberlink.com" but when I get a reply to a message that I post to CyberLink PowerDirector V 9, Support, I never get an email notification. They answere my post but I never get an email notification. I don't have them blocked or filtered yet I never get an email notification and they say that they always send one. I have checked with ATT Yahoo and they say that I don't have anything blocked or filtered so the problem must be with CyberLink Support. Support says that they always send one and that others receive their notification so the problem isn't on their end. I get email replies from everybody else and I can send myself an email and respond to it with no problem. WHAT THE HAY IS GOING ON?!!!!!!

I've never eaten a "smore" and I never will.

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Aug 08, 2012 22:50

Quote: When I receive a reply to a message that I posted in this forum, I get an email notification like this, "no-reply@vipmail.cyberlink.com" but when I get a reply to a message that I post to CyberLink PowerDirector V 9, Support, I never get an email notification. They answere my post but I never get an email notification. I don't have them blocked or filtered yet I never get an email notification and they say that they always send one. I have checked with ATT Yahoo and they say that I don't have anything blocked or filtered so the problem must be with CyberLink Support. Support says that they always send one and that others receive their notification so the problem isn't on their end. I get email replies from everybody else and I can send myself an email and respond to it with no problem. WHAT THE HAY IS GOING ON?!!!!!!

I do not know what is going on, but a question, did you ever click the do not send notices on a email for a post on PD 9?

The other thing to check is your profile, be sure you have the send email notices checked.

Maybe uncheck send notices, save the profile, then re-open your profile and check the send notices.

A sort of reset.

This message was edited 1 time. Last update was at Aug 08. 2012 22:51

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

NovaTech

Newbie Joined: Oct 13, 2009 06:00 Messages: 42 Offline

Aug 09, 2012 10:06

Hi -

To get notifications, please make sure that you have selected prefrences under 'My Profile'. (see attached)

You can also select watch this topic, so that you will get all latest update on the topic posted.


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