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URGENT: New install. Can't import files properly. "Media Source Error"
Laurence1112 [Avatar]
Newbie Joined: Jul 26, 2012 01:22 Messages: 1 Offline
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Please see the error below.
When I import clips, I can play them in the Library but when I try to put them into the timeline it tells me that they are NTSC (even though they are PAL) ==see message below==. Then it gives me the following message about not being able to decode them and doesn't play ==see message below==.

The footage was shot using a Cannon 60D and is in .MOV format.

I have had a look at a couple of the forums and they suggest downloading codecs. I have downloaded and installed klite codec package. No help. Restarted multiple times. No help.

Any assistance/ advice as to the cause of these errors would be greatly appreciated.

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CyberLink PowerDirector
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Media Source Error:
CyberLink PowerDirector could not construct the media source as a graph. This may be due to a lack of decoding filters for the file you are trying to edit.

Media Source Error:
CyberLink PowerDirector could not construct the media source as a graph. This may be due to a lack of decoding filters for the file you are trying to edit.
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Thanks in advance for your help,

Laurence


Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
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Hi Laurence1112,
Please go to: http://forum.cyberlink.com/forum/posts/list/7958.page
Please provide A, B
Please provide a 5 second sample from your camera. Point, shoot 5 seconds, attach the file to your reply please.

The error message is likely to be caused by a lack of a codec.

Have you downloaded and installed the latest QuickTime? Please make sure you uninstall QT and then install the latest version.

The sample file will give members something to test out.

Thanks
Dafydd
YuriM [Avatar]
Newbie Joined: Jul 27, 2012 07:46 Messages: 3 Offline
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Hi,

I have the same problem with Panasonic Lumix FZ150 videos in MP4 640x480 format. PD can process videos from the same camera in MP4 1280x720 format without that "Media Source Error" message. Both video files and dxdiag-statistics are attached.

K-Lite Codec Pack (full x32 version + x64 version)
QuickTime 7.7.2.
PowerdDirector 10.0.0.1703 (Trial)

This bug is a show-stopper for me to buy PowerDirector. Any help is appreciated (before the last 10 days of the Trial-period are over).

Yuri
 Filename
YuriM.zip
[Disk]
 Description
 Filesize
7754 Kbytes
 Downloaded:
344 time(s)
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
[Post New]
YuriM
Post your issue as a new topic.
Read the guide at the top of the forum.
http://forum.cyberlink.com/forum/posts/list/13638.page
Thank you
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