PD10 Produces a Green Screen instead of Original Video

Hamza94

Newbie Joined: Jul 11, 2012 12:56 Messages: 3 Offline

Solved by

Jul 11, 2012 13:00

Hey guys,

I created a video and decided to produce it so far to see how it looked and when producing it as .AVI, .MPEG-4, .WMV it just produces a green screen. Yes, i do have the latest version of QuickTime Player installed etc.

Also, when producing the video in .M2TS, it works fine apart from some sections of the video being fast-forwarded a little bit.

Please help asap.

Thanks!

James1

Senior Contributor Location: Surrey, B.C., Canada Joined: Jun 10, 2010 16:20 Messages: 1783 Offline

Jul 11, 2012 14:00

Hi,
It would greatly help the volunteer members if you posted a Dxdiag text file of your system, this gives the members more information on your system resources to help narrow the problem down.
Have you updates all your graphic card drivers from the cards website (NOT windows Update)?
Jim Intel i7-2600@3.4Gz Geforce 560ti-1GB Graphic accelerator, windows 7 Premium 12GB memory

Visit GranPapa64's channel for your YouTube experience of the day!

Bubba in TX

Senior Contributor Location: Central Texas Joined: Dec 12, 2009 21:32 Messages: 1332 Offline

Jul 11, 2012 20:07

Nothing towards you Hamza94 or anyone else... but... this is one of those subjects repeated time after time...

A search would have found 372 threads on green video/preview issues.... I think it is also a codec issue at times... thats why I install K lite codec pack... some say to load the mega klite pack but I don't have it installed..... I have in the past on 32 bit.

http://forum.cyberlink.com/forum/jforum.page?module=search&action=search&search_keywords=green+video&match_type=all&search_forum=&sort_by=relevance

This message was edited 3 times. Last update was at Jul 11. 2012 22:17

__________________________________________
Windows 8 Pro 64 bit

CyberLink PowerDirector 10 Tutorials
PDtoots PowerDirector Tutorials

**NOTICE**
When you are asked to provide a DXDIAG you go the following link and do part "B". Your posted specs are NOT what we are looking for as they tell us nothing. The specs on the box of your computer mean nothing. The DXDIAG shows us how your computer is configured as it runs.

DXDIAG Link

FredB

Senior Contributor Joined: Sep 15, 2008 21:14 Messages: 1317 Offline

Jul 11, 2012 22:42

Hamza94;

James has recommended you provide us with some information to help us "SEE" your machine. Go to the link below and provide us with PART A and PART B to begin, please.
http://forum.cyberlink.com/forum/posts/list/7958.page

Bubba may be trying to say that almost ALL of the issues with PD have been seen and solved by the Senior Editors here over the years...that is WHY WE ARE HERE. To help solve your issues and share our experience.

The Green screen issue is often a video driver issue. Please start by providing PART A and PART B above, so we can reasonably troubleshoot for you!!! Here are the instructions. Return here and POST REPLY the results please:
http://forum.cyberlink.com/forum/posts/list/7958.page

Since we are a GLOBAL Volunteer Forum, try to be patient while we attend to your problem.

This message was edited 7 times. Last update was at Jul 11. 2012 22:57

Hamza94

Newbie Joined: Jul 11, 2012 12:56 Messages: 3 Offline

Jul 12, 2012 07:01

Hey guys, thanks for the fast replies.

Version Build: PowerDirector Ultra 10.0.0.1703

My Graphics Card is up-to-date according to the Intel website.

Provided my DxDiag as well.

Filename	64Hamza94DxDiag.rar	Download
Description	DxDiag
Filesize	8 Kbytes
Downloaded:	416 time(s)

This message was edited 2 times. Last update was at Jul 12. 2012 09:57

stevek

Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline

Jul 12, 2012 09:31

It looks like you have one of the new laptops that have a GPU on board the CPU as well as a separate graphics card. Some people have issues with them. I'm not sure which one the program will pick up as the primary.

You might also look at updated drivers for that graphics card ( NVIDIA GeForce GT 540M).

Have you tried just reinstalling the drivers from both sites; sometimes they do get corrupted.

This message was edited 2 times. Last update was at Jul 12. 2012 09:45

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BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

Hamza94

Newbie Joined: Jul 11, 2012 12:56 Messages: 3 Offline

Jul 13, 2012 04:05

Ok, I've reinstalled the NVIDIA GeForce GT 540M driver and reinstalled QuickTime and it seems to be working fine. MPEG-4 still produces a green screen when producing in "Best Quality", lowering it to "Standard Quality" seemed to do the trick.

Thanks guys for the help!