Hi Guys,
I recently had a support ticket with cyberlink on this and have basically had no progress.
I'm hoping someone here may be able to shed some light.
PDR10 previously worked on my laptop. I think I originally started with PDR9 and then upgraded. I had to re-format and re-install the whole machine after some issues with a virus.

I am running windows 7 home premium 64bit. Since re-installing I have not been able to get PowerDirector to start.
I just get "PDR10.exe has stopped working" after I select the Full Feature Editor option. I have provided dxdiag and other files to cyberlink which I will upload here. I have performed the upgrades they have mentioned, even going to a special version they had me download.

I have uninstalled and reinstalled everything including quicktime many many times. and in as many different orders as I can think of. I have monitored the event viewer and this crash does not generate any logs. Each time PDR crashes I can see a new process "CLQTKernelClient32.exe" in the task manager I have to kill these or they just stay there.

The last update I had on my support ticket was a supposed workaround as follows

. Click Start.
2. Type “run” in the search box
3. Click Run.
4. Type comment “msconfig” and click OK.
5. A System Configuration Utility window will come up.
6. Under General tab, select Diagnostic Startup.
7. Click Apply.
8. Click OK.
9. Click Close.
10. It will ask you to restart your computer. Click Restart.

Not sure what this was supposed to do but Cyberlink does not even come close to starting when you reboot like this.



Thanks in advance for any suggestions you may have.
Rod