Exactly the same problem here. Have the latest firmware for blu ray player, latest PowerDVD 12, et. Al. 2d plays fine for me, too. intvsteve

First open PDVD12 then click 3D to make it off (if it is on), now choose the disk to play and it shall start playing in 2D, when you reach menu, chose PLAY to start movie, when movie starts just click 3D again to bring it to 3D. This is how I was able to play this movie in 3D.

Sadly, that did not work for me. Never could get the movie to be visible. It seems to think it's playing, but screen is black and no sound. Happens in cinema or classic mode. Once got as far as the menu to choose 'Play' but only part of that showed up.

In my case, the system is running using Intel's integrated graphics (HD3000) on an i5. intvsteve

try ripping your disk to the hard disk in iso form using anydvd HD and then play iso using virtual clone drive and it should work then.

Hi,
thanks for your reports, we can reproduce the issue on some platforms and investigate the issue.

greetings
Michael Technical Support

Werde Facebook Fan

I guess that's "good" news.... Of course now the pestering for e.t.a. for fix must begin. intvsteve

FWIW, here is more info on the system... I tried to send via a support ticket, but keep getting "Please only enter plain text" error. Not sure if it's linebreaks or colons or what that are the problem there.

CPU: Intel i5 2405S processor
Video: Integrated Intel HD3000 graphics on the CPU.
Blu-Ray: Samsung SH-BL123L
Motherboard: Intel DH67GDB3 LGA 1155
Audio: Integrated on Motherboard
PowerDVD: Version 12

The drivers for the system are up-to-date (as far as I can tell). I'm running the most current PowerDVD 12 and have the latest firmware for the Blu-Ray drive.
intvsteve

I am using powerdvd12 without any update installed. Try this

Quote: try ripping your disk to the hard disk in iso form using anydvd HD and then play iso using virtual clone drive and it should work then.

Doesn't work. I rip all my movies to ISO and play them that way. My original post was referring to my ISO rip actually.

To this point, my efforts via the support channel have been infuriating. Over the course of the past few weeks, absolutely nothing useful has come via that channel.

FWIW, I downloaded a competing product (TMT5) to try a trial version. It plays perfectly. I've dumped money into PowerDVD twice now (9->11 and then the 11->12 upgrade to get the 3d upconversion) and am beginning to feel quite bitter about this experience.

Have any long-term users noticed a pattern to the update / patch schedule? This disc has been out 6 weeks. That's an awfully long time to wait to watch a movie after buying it. Especially for my kids and the neighbors. Ever had to deal with a bunch of 7-12 year olds eager to do something? <shudder> intvsteve

Quote: To this point, my efforts via the support channel have been infuriating. Over the course of the past few weeks, absolutely nothing useful has come via that channel.

FWIW, I downloaded a competing product (TMT5) to try a trial version. It plays perfectly. I've dumped money into PowerDVD twice now (9->11 and then the 11->12 upgrade to get the 3d upconversion) and am beginning to feel quite bitter about this experience.

Have any long-term users noticed a pattern to the update / patch schedule? This disc has been out 6 weeks. That's an awfully long time to wait to watch a movie after buying it. Especially for my kids and the neighbors. Ever had to deal with a bunch of 7-12 year olds eager to do something? <shudder>

I've already switched to TMT 5 also.

Normal Blu-ray manufactures have firmware patches to fix disc problems out within 7-14 days. Six weeks for PowerDVD is ridiculous for a mainstream movie.

The trick of being in 2D prior to selecting ENGLISH worked. I reset back to 3D once the movie was playing. This stops the load hang. Cyberlink 10, NVIDIA 580 and ASUS 27 inch 3D VG series

No tricks working here. The Sept. 10 update does NOT fix the issue. This is ridiculous. intvsteve

I heard that next patch is planned to support John Carter 3D.

Ha ha... Well, exact same problem w/ Avengers 3D, too. It's always 'in the next patch' isn't it? intvsteve