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Missing Magic Music
1975transam [Avatar]
Newbie Joined: Mar 09, 2009 09:34 Messages: 13 Offline
[Post New] Jun 01, 2012 22:03
I have spent hours trying to figure out why I do not have any free sounds ... err ... music. I purchased PowerDirector 10 Ultra and I've added the most current patches as well as Content Pack I and II and the MagicStyle stuff. Searching here I found that I should have music files located in C:\ProgramData\SmartSound Software Inc\Sound Files. Well, there isn't anything in that folder. I'm at my wits end as I've spent over 10 hours creating a personal video and wanted to add some music to various pieces just to find out that for some odd reason, no free music.

Your help will be mucho appreciated to get this corrected!!

This message was edited 1 time. Last update was at Jun 01. 2012 22:03

----------
Rich
Kmot
Contributor Location: Northridge, CA Joined: Apr 18, 2012 01:45 Messages: 432 Offline
[Post New] Jun 01, 2012 23:39
1975transam: I had the same issue, exactly. Nothing, and I mean NOTHING worked. That is, until I bought a new PC that had Windows 7 operating system. The Magic Music, and Quiktracks, and all that jazz, magically became enabled.

My prior PC had Windows XP.

This message was edited 1 time. Last update was at Jun 01. 2012 23:39

~Tom~
1975transam [Avatar]
Newbie Joined: Mar 09, 2009 09:34 Messages: 13 Offline
[Post New] Jun 02, 2012 15:05
Well, the operating system shouldn't matter, I'm running Vista ultimate. ----------
Rich
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
[Post New] Jun 02, 2012 15:30
It is more likely that when you installed The PD10 Trial, you did not answer 'Yes' to the question "Do you want to install Smart Sound"



[Thumb - Install SmartSound.jpg]
 Filename
Install SmartSound.jpg
[Disk]
 Description
PD 10 Install Question.
 Filesize
40 Kbytes
 Downloaded:
340 time(s)

This message was edited 1 time. Last update was at Jun 02. 2012 15:30

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

1975transam [Avatar]
Newbie Joined: Mar 09, 2009 09:34 Messages: 13 Offline
[Post New] Jun 02, 2012 17:48
I seriously doubt I did that but anything is possible. I suppose I can uninstall and re-install and see if that does it. ----------
Rich
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
[Post New] Jun 02, 2012 21:00
You also should check that you have the latest Quicktime (7.7.2).

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Kmot
Contributor Location: Northridge, CA Joined: Apr 18, 2012 01:45 Messages: 432 Offline
[Post New] Jun 03, 2012 02:29
Quote: Well, the operating system shouldn't matter, I'm running Vista ultimate.


Right. But it did. I installed, I toggled yes, I rebuilt libraries, I contacted SmartSound support, I uniinstalled/reinstalled several times, blah blah blah.

The only thing SmartSound tech support could do for me was offer the old music tracks from PD8. Which I already had.

Not until I got Windows 7 did the 'new' included with PD10 music tracks enable.

YMMV. ~Tom~
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