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Problem in upgrading to Ultra
Mikhail [Avatar]
Newbie Joined: Jan 03, 2008 11:38 Messages: 4 Offline
[Post New] Jan 03, 2008 13:35
Hello,
I am trying to upgrade a Cyberlink bundled Hi-Def Suite which came with an LG HD/Blueray drive (as in the bundled version there is 2 channel sound only)
I have bought an upgrade to retail Ultra from the Web site, but the CD-key is not recognized after install. It was not also recognized in the "Activate" dialog in the previous version of the player. Did anyone have this problem?

Thank you
Mikhail [Avatar]
Newbie Joined: Jan 03, 2008 11:38 Messages: 4 Offline
[Post New] Jan 03, 2008 23:46
Customer support provided me with the full version (not upgrade) and that worked.
MOHAMMED [Avatar]
Newbie Joined: Jan 10, 2008 04:54 Messages: 2 Offline
[Post New] Jan 10, 2008 14:40
Quote: Hello,
I am trying to upgrade a Cyberlink bundled Hi-Def Suite which came with an LG HD/Blueray drive (as in the bundled version there is 2 channel sound only)
I have bought an upgrade to retail Ultra from the Web site, but the CD-key is not recognized after install. It was not also recognized in the "Activate" dialog in the previous version of the player. Did anyone have this problem?

Thank you
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