PhD3 fails to render images on first try

OldRadioGuy

Newbie Location: Austin, Texas, USA Joined: Feb 29, 2012 22:38 Messages: 27 Offline

Solved by

Apr 29, 2012 12:55

I encountered a first-time problem with PhotoDirector 3 this morning: after importing 53 ORF RAW images from a card reader, PhD3 rendered only two of the 53 images in the filmstrip.

I was in the Viewer&Browser mode at the time. The progress bar for import and render in the upper right hand corner of the screen indicated all was well in both operations.

I switched to the Browser Only mode and still saw only two images.

I selected those images and then created a new Album for the images.

I then tried to reimport the RAW images from the card. The import and render progress bars appeared to be normal, but still no additional images in the filmstrip.

I closed PhD3, and opened ACDSee Pro 5, importing the RAW images with that program. All was normal there, and I could see thumbnails for all 53 images in that program's browser window.

Using ACDSee Pro 5, I then navigated to the folder PhD3 had created on my computer. There were all of the images.

So, I went back to PhD3, opening it in the album I had created earlier. This time I had 106 thumbnails now visible, thumbs for the first batch I imported and then duplicated from my second attempt to import.

Bob
PhotoDirector 5; Windows 7 Home Premium 64-bit; 3.40 gigahertz Intel Core i7-3770; 16 GB RAM; AMD Radeon HD 7770; Olympus E-M1 & E-M5

PIX

Senior Contributor Joined: Sep 21, 2011 00:02 Messages: 2910 Offline

Apr 29, 2012 16:20

Hello Bob,

That's an odd one! Strange that they showed up after simply navigating to the PhD project folder with ACDSee Pro 5.

In attempting to replicate your observations, I imported 649 .ORF files from an external hard drive. Import and rendering was carried out without a glitch. Admittedly, I wasn't importing from a card reader but that should have made any difference.

I gather you don't have the "Exclude Possible Duplicates" option checked, as you appear to have the 53 images imported twice.

By the way, I don't own an Olympus camera. I was importing the images from a collection of RAW files from 30 different Olympus cameras provided by CyberLink for testing purposes.

I can't imagine what might have caused the error in the first place but, if it repeats itself, a complete uninstall/re-install may be in order.

PIX
PIX YouTube channel

OldRadioGuy

Newbie Location: Austin, Texas, USA Joined: Feb 29, 2012 22:38 Messages: 27 Offline

Apr 29, 2012 23:06

PIX, thanks for trying to replicate my problem.

I gather you don't have the "Exclude Possible Duplicates" option checked, as you appear to have the 53 images imported twice.

No, since the images didn't appear I didn't think that necessary.

I can't imagine what might have caused the error in the first place but, if it repeats itself, a complete uninstall/re-install may be in order.

I've done that once already since acquiring PhD3, and that drastic action again would only be my last resort. PhotoDirector 3 seems well-engineered, and I'll attribute this problem to an anomaly -- for now. One software company I used to deal with on a regular basis would make that recommendation for every bug they could not solve. Since then I've vowed my reinstall efforts will be extremely limited.

Bob PhotoDirector 5; Windows 7 Home Premium 64-bit; 3.40 gigahertz Intel Core i7-3770; 16 GB RAM; AMD Radeon HD 7770; Olympus E-M1 & E-M5