Can't enable 3D

wintergreen

Newbie Joined: Apr 20, 2012 12:17 Messages: 6 Offline

Solved by

Apr 20, 2012 12:22

My setup:
- HTPC with MS MediaCenter option
- PowerDVD
- AMD 6570
- Sony VPL-HW30AES
- The projector is connected through my existing dual link DVI cable (in the wall - not easy to replace) I use a DVI-HDMI adapter by the projector.

In PowerDVD I would select 3D and the display. I would select 1080p/24. PowerDVD thinks for a while and then tells me that it can't enable 3D. Doesn't give me a reason. I can't figure out why not? Anything I need to do at the projector?

stevek

Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline

Apr 20, 2012 12:36

I thought that I had a pretty good video card to do 3D but I could not.

How much memory do you have on-board. When was the last time you updated the drivers? Hev you got it set for performance? .
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wintergreen

Newbie Joined: Apr 20, 2012 12:17 Messages: 6 Offline

Apr 20, 2012 12:46

The GPU has 1GB. I have the latest 12.2 drivers.
The system is fairly up-to-date in general.

I am disappointed that Cyberlink doesn't tell me what it thinks is wrong.

stevek

Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline

Apr 20, 2012 13:00

Oftern it is a process of elimination and sometimes interactions. Have you tried a differernt resolution/sceen rate. Does it look OK on your computer monitor? Same or no error message?

Have you asked Sony if it will accept those inputs?

This message was edited 2 times. Last update was at Apr 20. 2012 13:05

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BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

wintergreen

Newbie Joined: Apr 20, 2012 12:17 Messages: 6 Offline

Apr 20, 2012 16:33

no errors. tried different resolutions, same thing.
No need to contact Sony. I know this is a recent projector that is known for its 3D.

I am looking for some info on how to see why Cyberlink decides it can't enable the display...

wintergreen

Newbie Joined: Apr 20, 2012 12:17 Messages: 6 Offline

Apr 20, 2012 19:51

I did download and run the BD&3D advisor.

Surprise: it concludes that my Sony VPL-HW30aes is not 3d ready. Which of course is wrong.

The question is now why?

Again, I have a DVI cable connected at the video card. I am using a DVI to HDMI converter in front of the projector. This should not be an issue. Unless the AMD card would conclude that the display is not HDMI because it is plugged in at the DVI connector.

stevek

Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline

Apr 20, 2012 20:01

I saw this one other time and it was related to a copy protection scheme. I'll try to find more on it.

In the meantime, go here --- http://www.3dphoto.net/forum/ --- and see if they can help. Althought it is primarily 3D images, there are some very good discussion on 3D video and equipment.

This message was edited 1 time. Last update was at Apr 20. 2012 20:22

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BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
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CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Apr 21, 2012 11:34

Hi,

"I am using a DVI to HDMI converter "

- please use HDMI cable - the HDMi 1.4 can not be used by DVI cabeling.

thanks
Michael Technical Support

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wintergreen

Newbie Joined: Apr 20, 2012 12:17 Messages: 6 Offline

Apr 21, 2012 11:46

HDMI is not an option. DVI is in the walls. Besides, DVI and HMI are compatible for video. In fact DVI-D dual link is superior.
Can you elaborate more why DVI-D dual link with DVI to HDMI adapter would not work?

Would it work with an additional adapter on the video card side?

stevek

Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline

Apr 21, 2012 12:23

Thanks Michael.

That confirms what I posted above re: protection. .
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BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

flogger123

Member Joined: Jan 24, 2012 08:22 Messages: 63 Offline

Apr 22, 2012 15:58

I think this issue is fixed on PowerDVD 12. Can someone confirm this?

wintergreen

Newbie Joined: Apr 20, 2012 12:17 Messages: 6 Offline

Apr 27, 2012 09:21

Quote: I think this issue is fixed on PowerDVD 12. Can someone confirm this?

That would be great. Anyone?

It appears that either Cyberlink or AMD have a bug when a HDMI 1.4 device is plugged in on the DVI port. 3D can only be enabled when the physical HDMI port on the GPU is used. That doesn't make any sense as HDMI is working otherwise on the DVI port.