Anyone out there keep getting Minidump.dmp crash for Powerdirector 10?

Forum Index » PowerDirector (previous versions)

JoCody617

Newbie Location: here Joined: Apr 10, 2012 06:44 Messages: 1 Offline

Solved by

Apr 10, 2012 07:04

purchased and downloaded off of the cyberlink website and haven't gotten to use it once the program won't even open keeps giving me the error report of "Minidump.dmp"...any help will be greatly appreciated

bolda

Member Location: Liberec, Czech Republic Joined: Feb 02, 2011 15:10 Messages: 96 Offline

Apr 10, 2012 07:29

Hey, I think I once got this message too. I then located the minidump file and opened it as a plain text file. It actually helped me figure out there was a problem with a device (graphic or audio chip, I think) driver which I was able to fix by changing it (I'm note sure if I had to update it or roll back after update; either way)...

This message was edited 2 times. Last update was at Apr 10. 2012 07:30

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Apr 11, 2012 05:25

Hi JoCody617,
I see bolda has given you some excellent information. If you need further assistance please attach a diagnostic file to your next post.

Please see guide information, Part B, http://forum.cyberlink.com/forum/posts/list/7958.page

Members may be able to assist you.

Dafydd

Bubba in TX

Senior Contributor Location: Central Texas Joined: Dec 12, 2009 21:32 Messages: 1332 Offline

Apr 11, 2012 06:42

Also make sure your video drivers are current. Latest version of QuickTime installed.
__________________________________________
Windows 8 Pro 64 bit

CyberLink PowerDirector 10 Tutorials
PDtoots PowerDirector Tutorials

**NOTICE**
When you are asked to provide a DXDIAG you go the following link and do part "B". Your posted specs are NOT what we are looking for as they tell us nothing. The specs on the box of your computer mean nothing. The DXDIAG shows us how your computer is configured as it runs.

DXDIAG Link