Announcement: Our new CyberLink Feedback Forum has arrived! Please transfer to our new forum to provide your feedback or to start a new discussion. The content on this CyberLink Community forum is now read only, but will continue to be available as a user resource. Thanks!
CyberLink Community Forum
where the experts meet | Advanced Search >
Forum Index » PowerDVD (previous versions)
  • Recent Topics
  • |
  • Register
  • |
  • Login
PowerDVD patch
GavinT [Avatar]
Newbie Location: London Joined: Apr 22, 2011 18:21 Messages: 5 Offline
[Post New] Mar 27, 2012 11:58
I downloaded the patch earlier today and when I tried to install it, ran into a problem.

The files get updated but when it comes to updating the MANIFEST file, it hangs and the system become unresponsive. I have to shutdown the computer in order to stop the installer.

The following event is written to the Event Log.

Product: PowerDVD -- Error 1336.There was an error creating a temporary file that is needed to complete this installation. Folder: G:\Config.Msi\. System error code: 1117

I tried some steps as per the Microsoft Windows Installer issues page but I end up with the same result.

Does anyone have any ideas as how to resolve this? Thanks!

Update:

The original installation of PowerDVD 12 is now corrupted so I can't use it. I am having real issues here.

Okay, now I'm getting sick of this. I need to download PowerDVD 12 again but I can't log into my order page. It says my email address is wrong, even though I copied and pasted it from my profile page.

This message was edited 3 times. Last update was at Mar 27. 2012 15:39

CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
[Post New] Mar 28, 2012 11:49
Hi,
this forum is not customer or technical support - please contact the technical support team.

thanks
Michael Technical Support

Werde Facebook Fan
GavinT [Avatar]
Newbie Location: London Joined: Apr 22, 2011 18:21 Messages: 5 Offline
[Post New] Mar 28, 2012 12:31
Thank you Michael, I am aware of that fact.

There may be another user that has experienced the same issue and wishes to share their experience and a possible remedy. I have also contacted technical support and am awaiting a response from them.
FelixDaHousecat
Newbie Location: Kingston upon Hull, UK Joined: Feb 28, 2012 03:31 Messages: 26 Offline
[Post New] Mar 28, 2012 19:47
The patch fixed all my problems and now i love PowerDVD! Windows 7 Ultimate 64 bit, Asus P8Z68 DELUXE/GEN3 Motherboard, Intel Sandybridge i7-2600K Unlocked Quad-Core Processor, Corsair 16GB 1600MHz CL9 DDR3 Vengeance Memory, Asus nVIDIA 3D GeForce GTX 560 TI, Asus Xonar HDAV 1.3 Deluxe PCI-E 1.0 (Comple
Powered by JForum 2.1.8 © JForum Team