Audio issue

bwo

Newbie Location: Norway Joined: Mar 26, 2012 05:31 Messages: 13 Offline

Solved by

Mar 26, 2012 05:37

I have the following issue. Using PowerDVD 11 Ultra and audio set to external device with high-definition audio everythings works fine with Blu-ray. But I when a insert a standard DVD, the audio switches to internal PCM decoded by PowerDVD and I have to manually set it to external device.

My graphic card is AMD Radeon HD 6570 with the latest driver.
I'm using AnyDVD HD. I tried to disable AnyDVD, but nothing changed.

I'm not sure if this happens every time I switch to a DVD, but it does for sure happen sometimes.

Is this a bug with PowerDVD 11 or caused by something else?

TheDudeiswatching

Member Joined: Sep 19, 2010 00:20 Messages: 80 Offline

Apr 07, 2012 23:07

strange. what if you configure your windows sound settings and set speaker environment to current system settings?

ganesha86

Member Joined: Jan 16, 2012 00:54 Messages: 106 Offline

Apr 10, 2012 06:56

do you have the 64 bit versions?

bwo

Newbie Location: Norway Joined: Mar 26, 2012 05:31 Messages: 13 Offline

Apr 10, 2012 07:55

Quote: strange. what if you configure your windows sound settings and set speaker environment to current system settings?

Tried it. No difference. I have two HTPCs by the way and with different motherboard and graphic cards. It's the same with both. Therefore, I find it likely to be an issue with PowerDVD 11. Mine is an upgraded version from Ultra 11. I never got a new and clean installation, which I think is unfortunate.

Quote: do you have the 64 bit versions?

Do you mean Windows 64 version? Yes.

What's dissapointing is the lack of feedback from Cyberlink. I've e-mailed them, but received the standard automatic mail which askes me to try something I've already done and explained in the mail I sent to them.