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power backup
Johanne [Avatar]
Newbie Joined: Apr 22, 2007 14:43 Messages: 14 Offline
[Post New] Dec 16, 2007 15:19
I am fortunate to have won one of the xmas tree prizes from the cyberlink tree. I got the Backup program.

Problem is when I try to check which files I want to backup, nothing happens. There is no green arrow.

What shall I do?

thank you for your help Johanne Bee

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Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
[Post New] Dec 16, 2007 15:36
Johanne.... oh heck, it's been a while since I played with PowerBackUp.

Congratulations also.

I didn't think PBu was to hard to figure out... I realise this isn't to helpful a post.

Dafydd
Johanne [Avatar]
Newbie Joined: Apr 22, 2007 14:43 Messages: 14 Offline
[Post New] Dec 16, 2007 17:56
the program is easy to understand. I have the feeling something is missing in the program. I downloaded it again just in case and I still have the same problem.. I downloaded the trail version and it works well. I thought maybe I could just use the key I got with mu program in the trial version and it doesn't work because there are too many digits missing in my key for the trial version key.

who should I contact for this problem?

This message was edited 1 time. Last update was at Dec 17. 2007 07:36

Johanne Bee

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Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
[Post New] Dec 17, 2007 07:44
Hi Johanne,

Please contact support.

http://www.cyberlink.com/english/cs/support/new_site/support_index.html

Dafydd
Johanne [Avatar]
Newbie Joined: Apr 22, 2007 14:43 Messages: 14 Offline
[Post New] Dec 17, 2007 14:46
Quote: Hi Johanne,

Please contact support.

http://www.cyberlink.com/english/cs/support/new_site/support_index.html

Dafydd


thank you : Johanne Bee

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Edric [Avatar]
Newbie Joined: Jul 27, 2007 01:40 Messages: 25 Offline
[Post New] Dec 17, 2007 22:21
Hi Johanne,

I will also suggest you please contact with CyberLink tech-support. They will provide you a new program.
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