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DVD's Won't Play
Rowley [Avatar]
Newbie Joined: Sep 03, 2006 08:14 Messages: 2 Offline
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I have PowerDVD 5 installed on my computer. I have tried almost all of our collection of 30 or so DVD's and none will play.

I keep getting the message, "A disc with an unsupported format in drive."

What type of format is supported? Shouldn't purchased DVD's play on this DVD player?

Anything I can do to correct this? I'm not interested in burning or editing DVD's, just play them.

Thanks for any help offered.

Louise
White [Avatar]
Newbie Joined: Jul 18, 2006 19:38 Messages: 26 Offline
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What is the make and model of your drive?

To find out do this:- In Windows xp,

Right click my computer, select Properties

Select Hardware tab,

Select Device Manager,

Select DVD/CD-ROM drives,This should tell you the make and model of the drive,now double click on the drive,

Select DVD Region tab,here you should see changes remaining how many is it?

And current region make sure it is the same region as your dvd.


Do they work with any other app. eg. windows media player?

This message was edited 1 time. Last update was at Sep 03. 2006 20:48

Rowley [Avatar]
Newbie Joined: Sep 03, 2006 08:14 Messages: 2 Offline
[Post New]
Thanks for your reply.

I did as you suggested & a Pioneer DVD-ROM DVD-115 is installed on my computer.

There was no Region tab to click on so I can't give you the information you asked for regarding that.

I use Windows ME, where can I find out this information.

And no, DVD's won't play on Windows Media Player.

Louise
White [Avatar]
Newbie Joined: Jul 18, 2006 19:38 Messages: 26 Offline
[Post New]
Go back to Device Manager,

Select DVD/CD-ROM drives now you found the Pioneer DVD-ROM DVD-115 right click on it and select Properties.

Select DVD Region You should see changes remaining how many is it?

And make sure it is in the same region as your DVDs.

Has it stopped playing DVDs all of a sudden?

Have you done any upgrading to your computer?

Have you changed any settings?

Can you play a cd?

Do you have the latest firmware installed? (to find out this information you will need something like Nero Info Tool, Google to find it.) if you don't already have it.

Has the drive been used much it is six years old they don't last forever!











This message was edited 3 times. Last update was at Sep 04. 2006 22:37

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