Hi,

I can not reproduce the mentioned issue here - can you please provide more information:

1. is your RC a RC6 Type?
2. which titles show this issue?

br
Michael Technical Support

Werde Facebook Fan

All my windows media center remotes seem to be RC6.

As for which titles reproduce this problem it seems to be to be all titles region 1 to be specific is what I have at home since Im in the US.

Here is a list of recent titles I have been watching:
A few good men (BD) Region 1
The greatest american hero (DVD) Region 1 Disc 1 - 4
A clockwork orange (BD) Region 1
Wallstreet (BD) Region 1

I have about 250 BD and nearly 3000 DVD in my current library. So I have a wide range to try this problem on just too many to list here. lol

As for the exact nature of my problem:

Picture this.... You just put a dvd into your dvd or bluray player. Set TOP box to make this a simple comparision. Disc inserted and you see the title menu come up. You press play. The movie starts to play. Now you decide you wan't to start ona different chapter so you hit the next button or chapter next or whatever its called on your remote. Some just have arrows with a solid vertical line next to them. And it goes to the next chapter.

Now imagine doing this in power dvd 10 or 12 and you hit the same button while watching a movie. And to your surprise nothing happens. It won't go the the next chapter. And just to be sure you hit the previous chapter button and still nothing happens.

So now you go to your mouse and wiggle it around to get the on screen keyboard or menu to pop up. Once its up you select chapter next from that screen and it forwards to the next chapter.

This problem appears to be a bug with how powerdvd is translating mce commands. I assure you this has not been a long time case. Power dvd 9 and 10 both had no issues with chapter next fuctions on the remote. Now recently power dvd 10 has had issues sine a recent update. And of course power dvd 12 has the same problem. I assure you I was awasre of a fix that was produced for 11 via the cyberlink forums. Had I not seen it was fixed with 11 I would assumed it to still be a problem but I was not expecting this to exist in 12. Please ask me any more questions you might have I am willing to trouble shoot this proble with you if need be. Attaching my dxdiags for your inspection. They are from a machine with just power dvd 10 installed. I can also get the diags from a version 12 machine if you need them.

Here is the diags from the other machine just in case.

This machine is my primary mce one on the tv anyways

Hi,

Now imagine doing this in power dvd 10 or 12 and you hit the same button while watching a movie. And to your surprise nothing happens. It won't go the the next chapter. And just to be sure you hit the previous chapter button and still nothing happens.

exactly doing this - and working perfect in Classic and in Cinema Mode as well as in MCE....

I'am using the original MS MCE RC6 remote (the grey with the Green Button)

Br
Michael Technical Support

Werde Facebook Fan

Thank you for your quick reply.

I just went back into both pc's to verify what I have happening so far. I can confirm I made a mistake when reporting the issue. The chapter next problem is only affecting windows media center playback. If I go into the desktop application and either desktop mode or cinema mode the chapter next works fine as intended.

The only time chapter next seems to not work is in windows media center which I was under the impression it used cinema mode as well but for some reason it is acting a little different then the desktop application does in cinema mode. I was however able to get the chapter next buttons on my keyboard tested and they seem to be working just fine.

To narrow it down the problem exists in windows media center only and only in using the media center remote.

Sent private message with a special request that might help me trouble shoot this problem a little easier.