PowerDVD 12 will not work

DCPhil

Newbie Joined: Feb 18, 2012 06:44 Messages: 2 Offline

Solved by

Feb 18, 2012 07:15

Have the ver. 12.0.1312.54 installed as a trial. The settings are believed to be appropriate but the blu ray disc inserted into the computer disc drive [Hitachi HTS545032B9A300] ejects the disc. The computer manufacturer indicates that the drive will play Blu Ray discs. I write to inquire if there is a software app that would test the drive for Blu Ray compatibility. Seeking guidance on how to troubleshoot this issue

flogger123

Member Joined: Jan 24, 2012 08:22 Messages: 63 Offline

Feb 18, 2012 13:12

Blu ray discs are just Blurays I think. It should be compatible with the drive if the manufactur say it. Have you tried using another disc on the same drive?

Jeff R 1

Senior Member Joined: Jan 09, 2010 14:05 Messages: 176 Offline

Feb 18, 2012 17:12

Quote: Have the ver. 12.0.1312.54 installed as a trial. The settings are believed to be appropriate but the blu ray disc inserted into the computer disc drive [Hitachi HTS545032B9A300] ejects the disc. The computer manufacturer indicates that the drive will play Blu Ray discs. I write to inquire if there is a software app that would test the drive for Blu Ray compatibility. Seeking guidance on how to troubleshoot this issue

I am confused, that Hitachi number you gave is for a hard drive, not for a DVD/Blu-ray Drive.

http://www.newegg.com/Product/Product.aspx?Item=N82E16822145256

What ever your drive is there will be two lenses seen when the drawer is open, one will have a blue tint to the lens and that one is for Blu-ray. There will also be a Blu-ray logo on the drawer face as well, 99.9% of the time.

This message was edited 1 time. Last update was at Feb 18. 2012 17:14

DCPhil

Newbie Joined: Feb 18, 2012 06:44 Messages: 2 Offline

Feb 18, 2012 19:04

Much thanks for the timely reply. I am corrected as the drive information is "DVD A DS8A4S". Apparently Tiger Direct sales staff are encouraged to claim anything to make the sale. I only see a single colorless lens.


Filename	ASUS K42 Drive.jpg	Download
Description
Filesize	571 Kbytes
Downloaded:	212 time(s)

Jeff R 1

Senior Member Joined: Jan 09, 2010 14:05 Messages: 176 Offline

Feb 18, 2012 20:52

That sucks, you can buy a Blu-ray drive for a laptop. They come with out the face plate and yours can be removed and snapped in place on the new drive. They are pretty much all a standard size, there are some that are very thin, but those are only on the very new machines.
Here is what you should be seeing.


Filename	100_0914.JPG	Download
Description
Filesize	962 Kbytes
Downloaded:	191 time(s)

This message was edited 2 times. Last update was at Feb 18. 2012 20:54