Green Screen in preview window

RDay

Newbie Joined: Feb 09, 2012 22:46 Messages: 15 Offline

Solved by

Feb 10, 2012 17:19

When I move items from the library (which were imported from a media folder) to the timeline, the preview sscreen turns green.
How do I correct this?

I am using a new Dell Laptop with the following specifications:
Windows 7 Home Premium 64 bit with 8 GB of RAM
Intel i7-2630QM processor
NVIDIA GeForce GT 550M 1GB graphics
750GB 7200 RPM SATA Hard Drive
PowerDirector 10 ultra with build 0925of

All vodi

Senior Contributor Location: Canada Joined: Aug 21, 2009 11:24 Messages: 1431 Offline

Feb 10, 2012 17:46

Are the video files resident on the hard drive where PD10 resides and in the same partition ? Win 10, i7

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Feb 10, 2012 18:25

Update your Video card Driver. Check the Manufacturer's web site for the latest driver.

You might update your Powerdirector, the latest build is 1129b.

http://www.cyberlink.com/downloads/support/powerdirector/patches_en_US.html

This message was edited 1 time. Last update was at Feb 10. 2012 18:28

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

CubbyHouseFilms

Senior Contributor Location: Melbourne, Australia Joined: Jul 14, 2009 04:23 Messages: 2208 Offline

Feb 10, 2012 20:08

Hi Rday

Here's a couple of links I saved in My Bookmarks as I use a Dell too:

Dell Optimus: http://forum.cyberlink.com/forum/posts/list/17598.page

Green screen problem solved (using AMD/ATI) http://forum.cyberlink.com/forum/posts/list/17972.page

This message was edited 1 time. Last update was at Feb 10. 2012 20:10

Happing editing

Best Regards

Neil
CubbyHouseFilms
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RDay

Newbie Joined: Feb 09, 2012 22:46 Messages: 15 Offline

Feb 11, 2012 14:50

The same hard drive and partitian contains both the video files and PD10.
I resolved the green screen problem by trurning off "Enable hardware decoding" in the Hardware Acceleration of Preferences. I hope this does not adversely affect the use of the program.
Thanks for your help. I will consider your suggestions if the problem returns.

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Senior Contributor Location: Canada Joined: Aug 21, 2009 11:24 Messages: 1431 Offline

Feb 11, 2012 18:29

No. By de-selecting the feature you'll actually get better video quality on your projects. Because your PC has plenty of punch you'll notice very little difference in rendering times. Win 10, i7