Announcement: Our new CyberLink Feedback Forum has arrived! Please transfer to our new forum to provide your feedback or to start a new discussion. The content on this CyberLink Community forum is now read only, but will continue to be available as a user resource. Thanks!
CyberLink Community Forum
where the experts meet
| Advanced Search >
Power DVD 8 To Power DVD 12?
comicfan123 [Avatar]
Newbie Joined: Sep 13, 2011 12:50 Messages: 20 Offline
[Post New]
Hi,I'm new here.I'm not very good with computer tech so I'm feeling dumb asking this.

I bought a LG BH10 Blu Ray drive for my computer in late 2010.It came with Power DVD 8.Since getting it,I've had to do one provided patch from Cyberlink due to a security change on FOX titles like the Avatar 3 disk.That wored fine in fixing that and other FOX titles coming out at that time.As most know,the security on the Blu Rays changed yet again in the summer and most Blu Rays wouldn't play now from many studios.Fox again was the first I noticed this with on the X-Men First Class Blu Ray.Over time more Blu Rays from different studios would have this this problem(Lions Gate,Sony.Universal and the latest,Warner Bros. starting with The Harry Pottereathly Hallows Part 2 Blu Ray) Usually I would get this.

"You must update Cyberlink PowerDVD to continue playback of this content"
and after clicking "Yes" to that, it claims:
"Player Application update / Update complete."
and after clicking "OK" to that, nothing happens."

"Clicking the Play button at this point returns the "you must update Cyberlink ..." message and we have an endless loop."

or a red screen on X-Men First Class saying....

"Warning

Your Blu-Ray player requires an update in order to play this disk.The manufacturer of your Blu-Ray player recommends that you go to this website and follow the manufacturers instructions to update your blu-ray player.http://cyberlink.com/BDUpdate."



Cyberlink as we know was refusing to put out a patch for Power DVD''s pre Power DVD 10 to fix this.Again,I have Power DVD 8.

At the time,I wasn't prepared to upgrade to Power DVD 11 for three reasons.

1)My older Blu Rays(pre late 2011) still played on my BD drive.

2)I have a Sony Blu Ray Player for the T.V. and can watch the newer ones there.

3)I'm very bad with Tech.I have to bring a computer guy out for a lot of this stuff.Power DVD 11 needs a HD monitor and my monitor is older.My computer guy checked and said that my monitor is HD ready.He said it just needs a plug in which he provided and all I have to do is hit the button on the bottom of the monitor and it will switch from anolog to HD.He tested it and showed me the switch and pointed out that the picture quality improved.We swtiched it back to analog though since the Power DVD 8 wouldn't work on HD.

So I was leary of upgrading and was thinking of waiting until the spring when my computer guy came to try Power DVD 11.However something changed last week.

Slowly each studios new Blu Ray releases have stopped working on the drive due to needing the upgrade.The last studio that still worked was Paramount Blu Rays.Last week I bought Paranormal Activity 3 and tried it.It didn't work and like all the other new Blu Rays is demanding that upgrade.So I figured that's it,no new studios new releases will work now.

Later that night though,I ran into a BIG problem.I put in a older release that has always worked and now that dosen't work either. Now NONE of my Blu Rays work on the BD drive.I've been watching the Alien Anthology for weeks from before Christmas.I've watched all six disk on my BD drive with Power DVD 8.As of last Tuesday night,NONE of them work now and are demanding I update.

All my older Blu Rays are now getting that message like the newer ones.

"You must update Cyberlink PowerDVD to continue playback of this content"
and after clicking "Yes" to that, it claims:
"Player Application update / Update complete."
and after clicking "OK" to that, nothing happens."

"Clicking the Play button at this point returns the "you must update Cyberlink ..." message and we have an endless loop."

I've wondered if a new code just went out in the last few days and that's why my older titles are suddenly no longer working? When I tried to play the new disk,"Paranormal Activity 3" did that imprint a code in the Power DVD 8 that now prevents ALL Blu Rays from not working unless updated to Power DVD 11,not just the newer releases?

And if I did upgrade to Power DVD 11,would that correct the problem with all my Blu Rays,not just the newer releases,but the old ones that suddenly stopped working Tuesday night?

I've been in contact with Cyberlink support team without much help talking about video cards and asking for this or that(in the fall I had to have my computer guy generate the DxDiag file for me and i don't know how to take screenshots either).And this stuff is so beyond me.I called out my tech guy to come next Tuesday to update my BD drive with Power DVD 11 and make sure it works hoping this will resolve my problem with the older Blu Rays and let me play the new ones.Cyberlink support in the end seems to think this will.

However,now I see Power DVD 12 just came out.And I'm not sure what to do.Should I upgrade to Power DVD 11 or Power DVD 12?And can I upgrade from Power DVD 8 to Power DVD 12 easily enough?Should this play the newer Blu Rays and resolve my new problem with my older Blu Rays?Am I setting myself up for new headaches if I upgrade to Power DVD 12 from Power DVD 8?

This message was edited 1 time. Last update was at Feb 02. 2012 11:02

Jeff R 1 [Avatar]
Senior Member Joined: Jan 09, 2010 14:05 Messages: 176 Offline
[Post New]
Power DVD12 is their latest and greatest, it is supposed to play everything, install their trial and find out, that's the only way to be sure and that is why they have a trial.

I am just little confused about your post, I know you have DVD8, but it sounds like you have a paid for Power DVD10, is this true ?

If you have an HP computer Power DVD10 is free for HP owners, I can give you the link.

I have an old copy of Power8 and 10, I also get the same update messages. I just close the box by clicking on the "X" in the upper right hand corner and I then can play my movie. Have you tried that ?

Turn your WiFi off before playing a movie and close the update message by clicking on the "X" as described above.

I believe that Cybelink puts these messages out there to get you to buy their newer versions, but I have no proof of this.

I will reinstall Power8 on one of my machines, try one of your movies and see if it will play.

I'll report back later.

comicfan123 [Avatar]
Newbie Joined: Sep 13, 2011 12:50 Messages: 20 Offline
[Post New]
Quote: Power DVD12 is their latest and greatest, it is supposed to play everything, install their trial and find out, that's the only way to be sure and that is why they have a trial.

I am just little confused about your post, I know you have DVD8, but it sounds like you have a paid for Power DVD10, is this true ?


No,I've never had Power DVD 10.Just Power DVD 8.

When my computer guy comes out on Tuesday,I'll have him try the trial and see if it works with new and older disks.If it does,I can always buy it right there.

We tried the Power DVD 11 trial in September.It worked up until a point.We switch my monitor to HD and it looked like Power DVD 11 worked somewhat.I got the player to come up and it it ran comercials but when I tried to play a brand new Blue Ray(Priest),it said I needed to buy the Power DVD 11 in order to play the movie and get the full benefits of the Player.So I guess it was compatable but it wouldn't let me test any disks and make sure they worked.It said I had to buy the player to do that.

My computer guy said that's on the underhanded side and said I should just switch back to Power DVD 8 and play my newer disks on the T.V.(the truth is I watch more films on my computer though then the T.V. which is why a BD is so important to me.).So that's what we did.Reinstalled Power DVD 8 and switched my monitor back to analog.

So I'll try the trial Power DVD 12 first but will it let me even test any Blu Rays or just demand I buy it before it will allow disks to play?

If you have an HP computer Power DVD10 is free for HP owners, I can give you the link.


I didn't know that.I do have a HP computer.It's a desktop,I bought it in summer 2009.My monitor is older.It's from my 2002 Dell.I wonder if it's worth it at this pont thought to go from Power DVD 8 to Power DVD or just upgrade and buy the newest one,Power DVD 12?

I mean,in theory,Cyberlink should support their newest offer for the next couple years right?I mean,it won't be like where they won't provide a patch to fix security issues that come up when the studios decided to changer their copyright protection like what has happened withn Power DVD 8 and 9?

What are the odds that 8 to 12 months from now,Cyberlink won't decide to stop supporting Power DVD 10?If I go with Power DVD 12,then that's the newest and should be good for a longer period of time.

At any rate,I would be glad to see that link though and check it out.

I have an old copy of Power8 and 10, I also get the same update messages. I just close the box by clicking on the "X" in the upper right hand corner and I then can play my movie. Have you tried that ?

Turn your WiFi off before playing a movie and close the update message by clicking on the "X" as described above.

I believe that Cybelink puts these messages out there to get you to buy their newer versions, but I have no proof of this

I will reinstall Power8 on one of my machines, try one of your movies and see if it will play.

I'll report back later.



Thanks for trying to help.
Jeff R 1 [Avatar]
Senior Member Joined: Jan 09, 2010 14:05 Messages: 176 Offline
[Post New]
Here's the link to Power DVD10.

ftp://ftp.hp.com/pub/softpaq/sp54501-55000/sp54746.exe

If it won't install, get your computer guy to use 7-Zip or what ever he wants to unpack the install folder. Ounce the file is unpacked click on the folder (sp54746) and look for the SetUp Application file of 310 KB to begin the installation. (10th one from the bottom)
comicfan123 [Avatar]
Newbie Joined: Sep 13, 2011 12:50 Messages: 20 Offline
[Post New]
Quote: Here's the link to Power DVD10.

ftp://ftp.hp.com/pub/softpaq/sp54501-55000/sp54746.exe

If it won't install, get your computer guy to use 7-Zip or what ever he wants to unpack the install folder. Ounce the file is unpacked click on the folder (sp54746) and look for the SetUp Application file of 310 KB to begin the installation. (10th one from the bottom)


Thanks
Powered by JForum 2.1.8 © JForum Team