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"You do not have the compatible VGA hardware or driver to run CyberLink YouCam."
ccahill13 [Avatar]
Newbie Joined: Feb 01, 2012 20:34 Messages: 1 Offline
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My YouCam software was working fine a few days ago, now when I try to use it, a box that says "You do not have the compatible VGA hardware or driver to run CyberLink YouCam," pops up. Why is this happening now, when it was just working fine a few days ago? Is there anyway to fix it?
CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
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Hi,

please make sure to have installed latest VGA driver.

please check this thread:
http://forum.cyberlink.com/forum/posts/list/17850.page

BR
Michael Technical Support

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Tyomni [Avatar]
Member Joined: Dec 12, 2011 12:31 Messages: 50 Offline
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CyberLink-Michael What means make sure to have installed latest VGA driver? He said he was using it few days ago, and now is having problems so driver can't be outdated...
Have You installed application with old directx?
vgailj [Avatar]
Newbie Joined: May 16, 2013 11:50 Messages: 1 Offline
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You know what would REALLY be helpful CyberLink-Michael?

How about instead of just saying, "please make sure to have installed latest VGA driver" you provide a LINK to one? A link that hopefully has a free download. A link that we can rely on that isn't crawling with malware? It's like dude said he was getting rained on and his umbrella was broken and you walked up pretending to want to help and told him to get a new umbrella. Yeah. No st. Stating the obvious is not helpful advice. Not to be mean, just saying...



LZ CHOO [Avatar]
Newbie Joined: Sep 14, 2013 22:19 Messages: 1 Offline
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I have the same problem just now too but after I install the graphic drivers it works.
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