Hi John,

I think you should check out the latest update patch:
http://www.cyberlink.com/multi/download/dl_patch_417_4_ENU.html

Let me know how you get on.

Dafydd
[Moderator]

Have you tried using Microsoft Movie Maker which is included in Vista?

I have the same problem as you but rather than fight it I used MMM and it worked, and never bothered to troubleshoot it further. I then import the AVI file that MMM creates into the PD project.

Its probably a simple fix but lets see what others say... If you can't solve the problem - Change the problem

Hi Dafydd,

I have the same problem as John.
I downloaded the patch but cannot install it. My computer is freezing.
It is a brand new computer with plenty of power.

PD cannot see my video camera when I use USB connection. PD can see it when I use firewire but I was reading that PD does not work with fire wire. What else can you use to connect camera to PC other then USB or fire wire?

Hala

How exactly are you both trying to bring a video in?

I cant locate a Sony DCR-HD35e in Google search.....

Please give more accurate information as to the cameras you are both using.

I've used a firewire connection with PD for years... without any problem....

Dafydd

Thanks Dafydd,

I have Sony DCR-PC330E and I am using 1394 wire as it is the only one that works. Quickscan downloads some files but when I try to do capture it captures only few clips or none at all.

I have no problem downloading to MovieMaker but would like to use PD as it has better features.

Thanks for your help

Hi,
I had some success today and was able to capture part of my movie from the video camera.

I tried first tape and PD only captured 17 out of 380 intervals.

I tried second tape and PD captured 94 out of 215 intervals.

After capturing 17 and 95 intervals PD was rewinding in my camera the clip back and forward for hours before I turned it off.

Those 17 and 95 intervals did not include all clips/scenes that were recorded with my camera. It looks like PD just selected what it wanted and omitted/cut out a lot of scenes.

And I get an error message "Unable to locate timecode". I am not sure if it is important.

Is there any chance to make this software work?

Thanks

Sorry about the delay in replying.
Here is a snapshot of my pc when using PD.
see capture.gif image

In the PD menu Capture, there are no devices, everything is greyed out.

But the Windows Vista OS sees the JVC camera and I can use Windows Movie Maker to grab live video or read the DV tape to a file.

Then I can use PD to import a file to the timeline.

Its always been this way and if it were not for WMM I would probably have troubleshooted the problem.

When I plug in the camera firewire, Vista pings audibly and shows this second image asking where I want to save video.

See choicemenu.jpg image

It does not matter what option I choose, PD never sees the camera, but WMM does.



If you can't solve the problem - Change the problem

Hi Ron,

Do you loose quality of the picture in the process or it is the same as in your camera?

Do you use USB cable or fire wire? When I used USB PD could not see my video camera, but with fire wire it did.

When i transfer say 5 minutes of video from camera to WMM I get about 2Gbytes of .AVI file created.

If I import the .AVI to PD and Produce without any further editing that could create anything from 2Mb to 60Mbytes depending on the quality I save with.

So I guess the original quality is the same as the camera. I use firewire and Vista sees the camera. I need to test it too with the trial copy of Video Edit Magic wich is also loaded.

I general, PD is functioning properly with exception of Capture and one other detail. When I try to modify the font size of Titles it does not accept a font-size change. Changing font changes the appearance and default size depending on the font chosen, but I cant make it bigger or smaller/ Color Shadow etc actions on the text works OK.

I will PM Dafydd with more details later.
If you can't solve the problem - Change the problem

Ron,

Font size issue altering in Titles.

This occurred in 1604a build. It was corrected in 1731b and later - please download and apply the latest update 2319.

http://www.cyberlink.com/multi/download/dl_patch_417_4_ENU.html

I'll look out for the PM/email

Dafydd

Thanks Ron for you help.

I have captured my movie from camera with Roxio and imported it into PD6 for editing and quality is very good!!! At last!!

I have one more question.
Is it normal for PD6 to rewind tape in my video camera back and forward during capture? It looks a bit strange as this does not happen in WMM.