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Enable hardware decoder greyed out.
PatC [Avatar]
Senior Member Location: Suffolk UK Joined: Nov 17, 2009 14:00 Messages: 156 Offline
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Hi,

Running PD 10, Win7 64Bit, Intel i7 950, 12Gb Ram, Nvidia 1GB Graphics.

Since changing from an ATI HD5870 to a Nvidia GTX 560 Graphics card I now find that
the choice for selecting "Enable Hardware Decoding" (in Preferences: Hardware Acceleration)
is greyed out.

Does this mean that Hardware Decoding is not available with the Nvidia Graphics Card?
or:
Is there some settings or maybe a Nvidia download available to make this option available?

regards Patrick.




kingsmeadow
Senior Member Location: Cambridge, UK Joined: Dec 06, 2011 11:52 Messages: 179 Offline
[Post New]
Quote: Hi,

Running PD 10, Win7 64Bit, Intel i7 950, 12Gb Ram, Nvidia 1GB Graphics.

Since changing from an ATI HD5870 to a Nvidia GTX 560 Graphics card I now find that
the choice for selecting "Enable Hardware Decoding" (in Preferences: Hardware Acceleration)
is greyed out.

Does this mean that Hardware Decoding is not available with the Nvidia Graphics Card?
or:
Is there some settings or maybe a Nvidia download available to make this option available?

regards Patrick.






check that you have the latest drivers for the Nvidia card Intel Core i7 3770K 3.6 Ghz,
GTX 680, 2 X Benq23 3D monitors,
6G DDR3, Win 7 64, Win 10 (Insider) 64
PCIE SSD, Intel Sata SSD 2 500 Gbyte Seagate,
Minoru 3D WebCam, NVIDIA 3D Vision-Ready
PatC [Avatar]
Senior Member Location: Suffolk UK Joined: Nov 17, 2009 14:00 Messages: 156 Offline
[Post New]
Thanks Kingsmeadow,

Initial driver 285:62 Oct 2011, updated to 290:53, Option NOW available, great!

( How many times have I read the update drivers advise on this forum .......... )

Thanks again. Patrick.
kingsmeadow
Senior Member Location: Cambridge, UK Joined: Dec 06, 2011 11:52 Messages: 179 Offline
[Post New]
Quote: Thanks Kingsmeadow,

Initial driver 285:62 Oct 2011, updated to 290:53, Option NOW available, great!

( How many times have I read the update drivers advise on this forum .......... )

Thanks again. Patrick.


Great news, it's quite easy to forget the basics sometimes, I do it all the time, Intel Core i7 3770K 3.6 Ghz,
GTX 680, 2 X Benq23 3D monitors,
6G DDR3, Win 7 64, Win 10 (Insider) 64
PCIE SSD, Intel Sata SSD 2 500 Gbyte Seagate,
Minoru 3D WebCam, NVIDIA 3D Vision-Ready
DAVID [Avatar]
Newbie Joined: Feb 06, 2012 17:09 Messages: 1 Offline
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Running PD 10 Win7 x32 - I also have the same issue with an ATI Radeon 2400 PRO card which has the latest driver but the field is still showing greyed out - any ideas on what else I can do?
kingsmeadow
Senior Member Location: Cambridge, UK Joined: Dec 06, 2011 11:52 Messages: 179 Offline
[Post New]
Quote: Running PD 10 Win7 x32 - I also have the same issue with an ATI Radeon 2400 PRO card which has the latest driver but the field is still showing greyed out - any ideas on what else I can do?


You have done this ???

Notes:
1. Accelerated video encoding on AMD graphics cards requires the user to install the AMD Media Codec Package, also known as the Avivo™ Package. This package is available as an optional download when obtaining an AMD Catalyst™ Display Driver for AMD desktop graphics and notebook graphics products, available at www.amd.com.
2. CyberLink PowerDirector 10 also supports AMD Fusion E-series & C-series Accelerated Processors Technology. Intel Core i7 3770K 3.6 Ghz,
GTX 680, 2 X Benq23 3D monitors,
6G DDR3, Win 7 64, Win 10 (Insider) 64
PCIE SSD, Intel Sata SSD 2 500 Gbyte Seagate,
Minoru 3D WebCam, NVIDIA 3D Vision-Ready
PatC [Avatar]
Senior Member Location: Suffolk UK Joined: Nov 17, 2009 14:00 Messages: 156 Offline
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Hi David & Kingsmeadow

After my initial driver update the option to select Hardware Decoding WAS available.
However I noticed a few days later that the option was again greyed out.
I decided that it was definately something to do with the Nvidia driver installation.
In my case it was one of the "other" installations that come with the driver update proper.
It was to do with "3D Video or Games Setup" or something like that, and after uninstalling
it my Hardware Decoding option returned.

I think that had I known the correct settings for the optional "rogue" package I could have
probably cured the problem in a more civilised manner.

I do realise that you are using an ATI/AMD video card, but it may just be a setting or
something similar.

Just a thought.... Regards Patrick
KentuckyRandy [Avatar]
Member Location: Kentucky USA Joined: Oct 27, 2010 09:39 Messages: 81 Offline
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Quote: Running PD 10 Win7 x32 - I also have the same issue with an ATI Radeon 2400 PRO card which has the latest driver but the field is still showing greyed out - any ideas on what else I can do?


That is an older model ATI card, and I don't think those features are availible with that card. You may need to upgrade to a 6000 series, to support the new driver features.

Randy

This message was edited 1 time. Last update was at Feb 07. 2012 09:57

Self Built PC - W7 Pro 64 bit w/ SP1
ASROCK 970 Extreme 3 / AMD Black X4 3.2 / ATI 6850 1 gb /
8 gb DDR3-1600 / 1394 Firewire / LG SATA-2 Bluray Burner /
Internal Drives: SATA 3 7200rpm = 1.0-tb, 640 gb, 300 gb /
Pana TM90 / Canon HV30 / Sony HC 7 / Canon M40
Epson 810 DVD-CD printer.
mborland [Avatar]
Newbie Location: Sun Prairie USA Joined: Jan 03, 2012 10:32 Messages: 22 Offline
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The latest AMD update "forked" it all up. Reverting to an older driver will NOT fix it. Apparently, some key in the registry is messed up and retained, even if you un-install the package. Someone else on here got it to work by doing a clean install of Win7 and sticking with the previous driver. So in a word, the rest of us wait. Maybe the next updated driver package will fix it. It's not just PD10, DVDFab also lost the AMD acceleration. But in my experience, YMMV, it's just as fast without it.
wildstar [Avatar]
Newbie Joined: Feb 07, 2012 23:52 Messages: 1 Offline
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I wonder which driver actually works. This also seems to occur in mediaespresso. I tried 12.1 then 11.9. I hope I done have to clean install windows. It seems ATI only supplies 12.1 Codec package.
mborland [Avatar]
Newbie Location: Sun Prairie USA Joined: Jan 03, 2012 10:32 Messages: 22 Offline
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11.9 works, but from everything I have read, only a clean install will revert it properly. I'm just gonna wait for the next driver update, hopefully it will be fixed. It is seeming as though ALL apps are affected, so I imagine the volume level for a fix will increase
KentuckyRandy [Avatar]
Member Location: Kentucky USA Joined: Oct 27, 2010 09:39 Messages: 81 Offline
[Post New]
Quote: 11.9 works, but from everything I have read, only a clean install will revert it properly. I'm just gonna wait for the next driver update, hopefully it will be fixed. It is seeming as though ALL apps are affected, so I imagine the volume level for a fix will increase


Follow these instructions:

1. Go here and download the latest ( full package) driver, for your operating system and your card. But don't install yet. http://sites.amd.com/us/game/downloads/Pages/downloads.aspx

2. Go to add and remove programs and use the ATI Catalyst Install Manager to do a complete uninstall of all its resources. Do not reboot. Instructions here: http://support.amd.com/us/kbarticles/Pages/GPU57RemoveOldGraphicsDrivers.aspx

3. Download Guru3D (actualy download same time as #1) - Driver Sweeper (Setup) download from Guru3D.com and install it.

4. Reboot in Safe Mode and run Driver Sweeper. Select "ATI Display" box and click "analyze. " Then in "clean". Reboot normally and try to install the latest version of the AMD Catalyst. It can be download from here: http://www.sevenforums.com/graphic-c...ndows-7-a.html

5. Restart in regular windows mode.

6. Install the full driver pack in #1.

7. Restart. You are ready to go.

Note: be aware that your older card still may not support the newer driver features, regardless of what driver you use.

This message was edited 2 times. Last update was at Feb 08. 2012 16:21

Self Built PC - W7 Pro 64 bit w/ SP1
ASROCK 970 Extreme 3 / AMD Black X4 3.2 / ATI 6850 1 gb /
8 gb DDR3-1600 / 1394 Firewire / LG SATA-2 Bluray Burner /
Internal Drives: SATA 3 7200rpm = 1.0-tb, 640 gb, 300 gb /
Pana TM90 / Canon HV30 / Sony HC 7 / Canon M40
Epson 810 DVD-CD printer.
All vodi
Senior Contributor Location: Canada Joined: Aug 21, 2009 11:24 Messages: 1431 Offline
[Post New]
Also see the new post about ATI on the top of the forum page. Win 10, i7
RobertJ/OZ [Avatar]
Senior Contributor Location: Melbourne Australia Joined: Aug 14, 2006 02:26 Messages: 1209 Offline
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The driver sweeper (setup) from guru3D is no longer available

Robert Intel i7 930, 16GB ram, Radeon HD 5770 1Gb,Ver. 14.12 Win7 64 bit
Intel i7 7700 HQ, 16 GB ram Nvidia GTX 1050Ti 4GB dual drives 1 TB SSD + 1 TB HDD Win 10

PDtoots
mborland [Avatar]
Newbie Location: Sun Prairie USA Joined: Jan 03, 2012 10:32 Messages: 22 Offline
[Post New]
http://www.ngohq.com/news/19259-beware-of-driver-sweeper-on-windows-7-a.html
dianddra9999 [Avatar]
Newbie Location: atlanta, ga Joined: May 07, 2014 20:37 Messages: 18 Offline
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Hello, I have PowerDirector and I used to have the HARDWARE VIDEO ENCODER checked on the PRODUCE page. Recently I noticed that the check was gone and I can no longer check the circle there. I checked and my graphics driver is up to date. I just did a clean re-install of my graphics driver and still the same issue. I also noticed that in the past when I was rendering video that I could hear my pc really getting noisy and working hard, but my system hardly slowed down at all. NOW when I render my PC is about the normal amount of noise and the whole system slows down quite a bit. I assume this difference is because it is no longer using the hardware video encoder. I do a LOT A LOT A LOT of video editing so please someone help me out here.

Intel core i7-2600 cpu @ 3.40ghz 8 gig RAM
win 7
NVIDIA GeForce GT 520 2gig RAM
1 terabye hard drive
Not sure what else I should list here.

This message was edited 1 time. Last update was at Sep 06. 2014 17:18

Intel core i7-2600 cpu @ 3.40ghz 16 gig RAM
win 10
Asus STRIX GeForce GTX 970 4gig RAM


borgus1 [Avatar]
Senior Contributor Joined: Feb 27, 2013 00:33 Messages: 1318 Offline
[Post New]
Via Control Panel|DEVICE MANAGER|DISPLAY ADAPTERS|<your video adapter|DRIVERS tab,

roll back to an earlier driver (or install one from http://geforce.com/drivers) and see if the capability returns.
dianddra9999 [Avatar]
Newbie Location: atlanta, ga Joined: May 07, 2014 20:37 Messages: 18 Offline
[Post New]
thanks I'll try that next Intel core i7-2600 cpu @ 3.40ghz 16 gig RAM
win 10
Asus STRIX GeForce GTX 970 4gig RAM


Fenman
Senior Contributor Location: Cambridge, UK Joined: Nov 24, 2011 04:44 Messages: 731 Offline
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If you do that and it is successful then disable auto-updating of the video driver as this will have been responsible for the sudden appearance of the problem. Regards,
Mike

Home-build system:
Intel Core i5 Quad Core 3.3GHz, 2 x 4GB DDR3 1333MHz,
Asus Nvidia GT440 1GB, 2 x Western Digital WD10EARS 1TB, 1 x Seagate ST1000DM010 1TB,
Windows 7 Prof 64-bit, PD 9 Ultra 64, PD 13 Ultimate 64
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