Activation request

jfa990

Newbie Joined: Jan 23, 2012 02:27 Messages: 1 Offline

Solved by

Jan 23, 2012 02:46

When I go to burn a disc I get a request to activate

DVD6C - component activation
21 days to go

So I click on activate and get the following error message

Codec activation incomplete
Because Internet connection not present It is!!
Program key invalid I have a fully paid for and registered version of PD9
Reached activation limit It said I have 21 days left

This is very frustrating, will I not be able to burn DVDs after the time expires?
Please help.

NovaTech

Newbie Joined: Oct 13, 2009 06:00 Messages: 42 Offline

Jan 23, 2012 02:59

contact Cyberlink tecnical support

ynotfish

Senior Contributor Location: N.S.W. Australia Joined: May 08, 2009 02:06 Messages: 9977 Offline

Jan 23, 2012 03:35

... and hope for the best. It's Chinese New Year!

I hope the tech support crew gets back to you soon!

Cheers - Tony
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NovaTech

Newbie Joined: Oct 13, 2009 06:00 Messages: 42 Offline

Jan 23, 2012 03:59

Hey tony -

Happy New year to you too....

I believe Tech support is available during CNY

Cheers !!

Gary1545

Newbie Location: Vancouver Joined: Jun 16, 2010 18:47 Messages: 27 Offline

Jan 23, 2012 20:14

Quote: Reached activation limit It said I have 21 days left

I think that message is not referring to the days remaining but that it has been activated too many times.

You still need to contact support to get around this problem.

Gary1545