I therefore tried your Software which is just as good as the Arcsoft Software and found that you have addressed the issue and could watch Star Wars perfectly - great!
However, I also watch 3D Blu Rays and your software does not automatically enable 3D as it should.
I downloaded your 3D Advisor software and got a pass all the way down:
CPU : Intel(R) Core(TM)2 Duo CPU E8600 @ 3.33GHz / Yes
GPU (Hardware acceleration) : AMD Radeon HD 6800 Series / Yes
Hardware Dual-Video Decoding Capability for MVC : Yes / Yes
System Memory : 2048 MB / Yes
Operating System : Windows 7 Service Pack 1 / Yes
Graphics Card : AMD Radeon HD 6800 Series / Yes
Graphics Card Driver : 8.920.0.0 / Yes
Blu-ray Disc Drive : [D:] ELBY CLONEDRIVE / Yes
Disc Drive : [D:] ELBY CLONEDRIVE / Yes
Software Player : PowerDVD 11 / Yes
Video Connection Type : Digital(with HDCP) / Yes
3D Display : Panasonic-TV / Yes
I appreciate that the advisor is just a guide but when looking in your "known issues" section I see that there is a known with ATI cards and that you define it as an "External Issue":
[019] [external issue] PDVD can not activate 3D on some platform with ATI/AMD Graphics adaptor
[021] [investigating] Can not enable 3D in some environments with HDMI 1.4 devices
This ATI problem cannot be an external issue as the Arcsoft Software works perfectly with the same hardware and drivers.
Please tell me that you are fixing this issue and that I haven't just wasted £45!
I am happy to be converted over from Arcsoft but I just need to know that your looking into fixing this issue first.
Many Thanks