PD10 rendering bug - process glitches

ToObeyIsLife

Newbie Joined: Dec 29, 2011 14:51 Messages: 7 Offline

Solved by

Jan 02, 2012 08:19

Hi,

My predicament is thus; i am rendering in AVC format, everything was going fine... but it seems that i have come across a very iritating bug. It seems to be that if i start the rendering process and leave the program to its work, its fine; but if for any reason i click on the program, or interact with it in any way;obviously the program will attempt to update its values, indicating time left time elapsed etc. but along with this, the rendering will glitch, and it appears that for some reason the program will reset its process, and the progress bar will skip forward in %; and all the other values indicate that the program thinks that its restarting the rendering, but from an arbitrary mid point, not the start. The resluting content is that once the process is finished the program reviews its work, realises that it failed, and only saves the placeholder made at the beginning of the process (188 bytes file)

I have explained it as best i can; if anyone is still unsure as to the problem i face let me know and i will provide examples

mdas

Newbie Joined: Dec 29, 2011 01:41 Messages: 14 Offline

Jan 02, 2012 09:08

Hi ToObeyIsLife,

It will be better if you provide some examples and also if possible the screenshot of the error you are getting.

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Jan 02, 2012 09:47

Quote: Hi,

My predicament is thus; i am rendering in AVC format, everything was going fine... but it seems that i have come across a very iritating bug. It seems to be that if i start the rendering process and leave the program to its work, its fine; but if for any reason i click on the program, or interact with it in any way;obviously the program will attempt to update its values, indicating time left time elapsed etc. but along with this, the rendering will glitch, and it appears that for some reason the program will reset its process, and the progress bar will skip forward in %; and all the other values indicate that the program thinks that its restarting the rendering, but from an arbitrary mid point, not the start. The resluting content is that once the process is finished the program reviews its work, realises that it failed, and only saves the placeholder made at the beginning of the process (188 bytes file)

I have explained it as best i can; if anyone is still unsure as to the problem i face let me know and i will provide examples

Reminds me of the punch line, "if it hurts, don't do that".

If you know that PD will react badly, then leave it alone until it finishes the current process.

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

ToObeyIsLife

Newbie Joined: Dec 29, 2011 14:51 Messages: 7 Offline

Jan 02, 2012 09:57

Carl,

That is what i am currently doing; but i shouldnt have to, at the end of the day this is not a feature of the program and is detrimental to my production of content, not to mention it is a massive inconvienience if for some reason i accidently interact with it in some way then 10-50mins of rendering is lost. So while i understand and concur, you cant seriously be proposing this as a long term solution.

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Jan 02, 2012 11:34

Quote: Carl,

That is what i am currently doing; but i shouldnt have to, at the end of the day this is not a feature of the program and is detrimental to my production of content, not to mention it is a massive inconvienience if for some reason i accidently interact with it in some way then 10-50mins of rendering is lost. So while i understand and concur, you cant seriously be proposing this as a long term solution.

Maybe not long term, but I learned that it is better to start the render process and walk away from the computer.

I sometimes am rendering a two hour AVCHD 1080i video, that process take several hours on my system. So I leave the computer to do its work.

I do the same thing when burning a Disk Folder, DVD or BluRay. I never use PDs disk burning, I learned a long time ago that is an invitation for making drink coasters.

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Felconian

Newbie Joined: Jan 20, 2012 12:51 Messages: 12 Offline

Feb 11, 2012 08:21

bump

BarryTheCrab

Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline

Feb 11, 2012 08:29

Quote: bump

Oh, busy bumper, what happened with your new copy of Adobe? HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT

Felconian

Newbie Joined: Jan 20, 2012 12:51 Messages: 12 Offline

Feb 14, 2012 13:51

Adobe works Great ....Out of the Box ... mind you..unlike PD10

I am just bumping these thread untill i get the refund...:

This message was edited 1 time. Last update was at Feb 14. 2012 13:52

Cap'n Kevin

Senior Contributor Location: Chebeague Island, Maine Joined: Dec 26, 2008 20:22 Messages: 2011 Offline

Feb 14, 2012 14:23

Falconian,

The refund process is very straightforward and painless. Just
Contact Cyberlink customer service for assistance and they will process the refund through Digital River if you purchased directly through the Cyberlink website. Just fill out the refund request form which prompts you for your order number and it should go smoothly provided you are within the 30 day time limit. If you are beyond the time limit I am not sure how to advise you.

I don't think that customer service monitors the forum, so bumping topics won't expedite the refund process as far as I know.

Good luck with your refund! It should be no problem. I am sorry that Power Director didn't work for you on you system. It works great on my system. It works for some and not for others. There are variables that keep it from working on some system configurations.

Best,
Kevin

This message was edited 1 time. Last update was at Feb 14. 2012 14:26

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