error during dvd burning

ammbiusha1946

Newbie Location: India Joined: Aug 03, 2010 10:26 Messages: 9 Offline

Solved by

Dec 03, 2011 00:01

hi
in pd 10 i got the problem of dvd burning error ec0030011. i am using win7 32 bit .
please guide me

padmanaban from India

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Dec 06, 2011 10:20

Hi padmanaban,
You need to give more information please.
Please state what actions you've taken to localise the cause?
For example:
Have you replaced your selected Menu with a completely different one?
Please provide a screenshot of your edit Workspace and details of the Menu selected/changes you've made?

Guide to assist you:
http://forum.cyberlink.com/forum/posts/list/7958.page
Please provide Part A,B, E&F(for screenshots)

Members may be able to assist if you can provide more data.

Dafydd

ammbiusha1946

Newbie Location: India Joined: Aug 03, 2010 10:26 Messages: 9 Offline

Dec 06, 2011 21:31

dear friend
i have sent all required information through technical support.take step to solve my issue.
thank you
padmanaban from India

FredB

Senior Contributor Joined: Sep 15, 2008 21:14 Messages: 1317 Offline

Dec 06, 2011 22:44

padmanaban from India;
We are NOT Cyberlink technical support, we are Powerdirector Users and editors.

We need the DXDIAG file that Dafydd has requested to help us "see" your environment. Go to the link below and follow the steps to provide PART A and PART B
http://forum.cyberlink.com/forum/posts/list/7958.page

You appear to have had this issue since PD9:
http://forum.cyberlink.com/forum/posts/preList/19522/102527.page#102527

If you are using the trial version to burn BD, you could get this issue, for example. Please, provide PART A and PART B from the link below.
http://forum.cyberlink.com/forum/posts/list/7958.page

This message was edited 1 time. Last update was at Dec 06. 2011 22:51