power director has stopped working

kel123

Newbie Joined: Nov 28, 2011 05:13 Messages: 3 Offline

Solved by

Nov 28, 2011 06:01

I have sucessfully edited many simple holiday videos on pd7 but my latest attempt goes according to plan,that is edits ok but when i go into produce &complete the first 2 pages of the set up ..when i click NEXT i just get the"" POWER DIRECTOR has stopped working box with windows checking the problem""but it never finds it .Any help greatly appreciated starter

msw_80521@yahoo.com

Newbie Joined: Dec 05, 2011 22:59 Messages: 11 Offline

Dec 05, 2011 23:06

I have been having the same problem (and more) with PowerDirector. I currently have an open ticket but CyperLink isn't helping much... Just sending me some standard "form emails" about updating hardware drivers, windows updates, etc. I'm guessing there has been a windows update that is causing the problem (just a guess) and CyperLink doesn't yet have a "patch." Very annoying since I've successfully made video/photo DVDs for serveral years-- now, I can't.

kel123

Newbie Joined: Nov 28, 2011 05:13 Messages: 3 Offline

Dec 08, 2011 00:33

thanks for the reply.It is a help just to know that its not just me engaged in this battle. Thanks again Kel starter

kel123

Newbie Joined: Nov 28, 2011 05:13 Messages: 3 Offline

Dec 08, 2011 00:34

thanks for the reply.It is a help just to know that its not just me engaged in this battle. Thanks again Kel starter

msw_80521@yahoo.com

Newbie Joined: Dec 05, 2011 22:59 Messages: 11 Offline

Dec 08, 2011 10:56

Hi Kel,

Try upgrading to PD8 (free upgrade at Cyperlink). Also, clean your temp files on HDD (I use Nortons 360 and CCleaner software-- I believe CCleaner is a free download). Defragment your HDD too. Make sure your drivers are updated (go to Windows Update). If all else fails, go to Cyperlink and start a support ticket (long process but maybe they can help you). Good Luck! Mark

Batman13

Newbie Joined: Dec 15, 2011 15:37 Messages: 3 Offline

Dec 20, 2011 12:56

I uninstalled my PD8 and now Windows will not even open it! I get a "POWER DIRECTOR has stopped working box with windows checking the problem" and then it just closes. very frustrating!!!

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Dec 20, 2011 20:25

Quote: I uninstalled my PD8 and now Windows will not even open it! I get a "POWER DIRECTOR has stopped working box with windows checking the problem" and then it just closes. very frustrating!!!

Check your Quicktime for the latest Version.

PD 8 must have Quicktime installed.

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.