No audio in some videos

platanos

Newbie Joined: Nov 04, 2011 19:47 Messages: 6 Offline

Solved by

Nov 12, 2011 18:52

Hi, I have a TV Tunner which I use to capture tv shows and convert them to remove ads. When I get the final video it has this format:

However if I play it in PowerDVD I only see image but no audio.

In the rest of videos I download from internet I have no problems.

SuprDave

Newbie Joined: Nov 12, 2011 17:16 Messages: 8 Offline

Nov 13, 2011 09:49

Do these converted videos have sound when played from other programs?

platanos

Newbie Joined: Nov 04, 2011 19:47 Messages: 6 Offline

Nov 13, 2011 09:51

Yes, with VLC I hear the sound.

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Nov 13, 2011 12:11

Hi,

1. which application do you use to re-encod the file?
2. can you please upload a short sample (~30 seconds)

BR
Michael Technical Support

Werde Facebook Fan

platanos

Newbie Joined: Nov 04, 2011 19:47 Messages: 6 Offline

Nov 13, 2011 12:29

I use VideoReDo TVSuite V4.

Here is a sample: http://www.mediafire.com/?938nwzn19axy4jy

Plays fine in VLC, but no sound in PowerDVD.

Victor

Newbie Joined: Nov 14, 2011 21:02 Messages: 3 Offline

Nov 14, 2011 21:12

I have audio but no voice. I just upgraded from dvd 8.

Victor

Newbie Joined: Nov 14, 2011 21:02 Messages: 3 Offline

Nov 14, 2011 21:30

Never mind I had to switch from English 1 to English 2. Then the voice came on.

platanos

Newbie Joined: Nov 04, 2011 19:47 Messages: 6 Offline

Nov 15, 2011 11:43

How do you change from english 1 to 2? The video only has one audio track.

Thanks.

Victor

Newbie Joined: Nov 14, 2011 21:02 Messages: 3 Offline

Nov 15, 2011 12:23

It was in the opening menu were I did that. It turned out that was not what fixed the problem. It was a setting in my Xonar audio software.