PowerDVD 11 (build 2211) fails to recognize my 3D TV

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Tanase

Newbie Joined: Nov 10, 2011 18:57 Messages: 1 Offline

Solved by

Nov 10, 2011 19:30

When i use ATI driver version 11.8 or lower to 11.4, i have NO problems. But, with the latest driver 11.10, PowerDVD 11 fails to recognize my 3D TV, and i can't do any of 3D playback. In 2D (normal) blu-ray, playback is laggin.

Specs:
- Windows Home Premium 64bit (SP1)
- PowerDVD 11.0.2211.53
- ATI video card: Sapphire HD5970 2GB OC edition (driver 11.10)
- Monitor: Dell U2711 (on 1st D-DVI port)
- 3D TV: Samsung LED UE46C8000 (on 2nd D-DVI port with adapter to HDMI)

I can't see if my problem is incuded on:

[019] [will fix] PDVD can not activate 3D on some platform with ATI/AMD Graphics adaptor

Filename	DEBUG_CLDetect_PHP-PC_2011_11_11_01_42_18.zip	Download
Description	CyberLink Advisor scan, pas OK on all
Filesize	2 Kbytes
Downloaded:	290 time(s)

Filename	DxDiag.txt	Download
Description	DirectX 11 64bit scan
Filesize	32 Kbytes
Downloaded:	259 time(s)

This message was edited 1 time. Last update was at Nov 10. 2011 19:33

tHE uKER

Newbie Joined: Aug 14, 2011 21:14 Messages: 44 Offline

Nov 10, 2011 23:04

Your problem clearly does fall in the scenario described by that known problem.

This message was edited 1 time. Last update was at Nov 10. 2011 23:04

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Nov 11, 2011 04:06

Hi,

the problem is external one - we have informed ATI about the issue.

I would also recommend to only use HDMI connection - adaptors are always known to have some issues.

Br
Michael Technical Support

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