I'm trying to sync up video clips of a singer/songwriter w/ a mastered audio track. Each time I add an effect, it either lags, freezes, or fast forwards the beginning of the particular clip it's added to...making syncing up w/ master track nearly impossible (singers lips don't match audio - if I ad any effect whatsoever) Even the transitions are not smooth and do not look professional, both in the viewer prior to rendering and after rendering. Any suggestions would be truly appreciated.
Also how do make customer support understand I purchased a PD9 Ultra64 download on October 7, 2011 (three days prior to the release of PD10 Ultra)...beyond just telling them exactly that (which I did.) The support folks said I wasn't eligible for a free upgrade? I provided all online purchase receipts/emails, etc. Perhaps they confused 10-7-2011 (as written in the USA) with 7-10-2011 (used elsewhere) ... so apparently they never even looked at any documentation or read past the first line. ???
Nonetheless, I have the same exact issue w/ both versions...can't ad effects without lag, freeze, or initial fast forward to the clip the effect is added to, and the transitions are somewhat jerky-looking. Also had this issue w/ PD9 Ultra64 prior to installing PD10 trial.
I have AVS video editor and Adobe CS5 Master Suite w/Premier Pro [which hates me and attempted to kill me by creating stabbing migraines in my newbie video-editing brain] installed on my laptop as well - but I'm not using those and they don't appear to be running in the task manager.
Jules
PD9 Ultra64; 9.0.0.3305; SR: VDE110624-03 and... PD10-trial; 10.0.0.1005; SR VDE110914-01
Windows 7/64 bit/8MB RAM
Source Videos: .mov, .flv, .avi, .m2ts
Filename | julieDxDiag.zip |
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Description | DxDiag.txt |
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Filesize |
7 Kbytes
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Downloaded: | 332 time(s) |