PD9 "PD9 failed to open... Windows is looking for problem"

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Scott61

Member Location: Wichita, KS Joined: Aug 20, 2011 04:43 Messages: 126 Offline

Solved by

Oct 20, 2011 04:05

I have PD9 installed on 2 other computers and works fine. On this computer pd9 will give this message about 90% of the time when trying to open.
Tech Support had me uninstall/reinstall with antivirus disabled. Now this error is down to about 40%.
The reason I am having to open so many times is also an issue with PD9 freezing after 3 or 4 edits are made and I have to go to task manager and stop the program.
Attached are my dxdiag and dxdiag64.
I wrote in about the failure to open and previous help said to install QuickTime update, which helped for a very short time?

Thanks,

Scott
PS; I am new and can't seem to now find how to attach dxdiag, even though I have done this before on this computer?? Scott Wright
Wichita, KS

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Oct 20, 2011 05:48

Hi Scott,

Please use Post Reply or Edit and add an attachment.

Guide information Part B
http://forum.cyberlink.com/forum/posts/list/7958.page

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