Apparently, a low star rating here is something to be celebrated. I came here with genuine concerns about a product I've used since PD8 and has been, overall, my favorite software for editing. Not only do I get no help, but I get a one star rating. Keep them coming because if honesty and concern are traits to be frowned upon here, I'll take it as a compliment. I guess when I start getting 5's I'll have to question when and why I transformed into a Cyberlink zombie.
However, I have a useful tip for others:
DON'T criticize Cyberlink products if you care at all about the silly star ratings on these forums.