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Rune RumNewbie Joined: Aug 15, 2011 11:06Messages: 7Offline
Solved byAug 15, 2011 11:21
Formated my pc, and i am wondering how i can download my product again, tried something that directed me to findmyorder.com or something... that didnt even find my order so...
tried to download the trial, but i could not find anywhere to input my Key.
BTW: why should it be so damn hard to download your product? it would be more easy to download it from a torrent site....
in case you have no back up of your full version - please contact our support. To help you they need a proof of purchase (e.g. order number from our shop)
NovaTechNewbie Joined: Oct 13, 2009 06:00Messages: 42Offline
Aug 16, 2011 20:29
did you purchase the software from CyberLink website. If Yes you can provide your order number or email address using which you can purchase the software. In this way they can help you better and faster
Rune RumNewbie Joined: Aug 15, 2011 11:06Messages: 7Offline
Aug 17, 2011 19:20
the copy paste included my name, mail, ordernumber (copy pasted them the order confirmation mail etc) and they told me to give them proofe of purchase.
i replied again and asked exactly what it is that they want since i allready gave them all the info i got from them.
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