green screen when playing movie

Jamie vespa

Newbie Joined: Aug 11, 2011 13:21 Messages: 2 Offline

Solved by

Aug 11, 2011 13:36

I am a brand new user of this software, I have just created my first movie and when I play it the movie is completely green I can see the images but the whole thing is green. Why is this? Thanks in advance. Thanks Jamie

Rocket-Scientist

Senior Member Location: HUNTSVILLE, ALABAMA Joined: Apr 23, 2010 10:14 Messages: 288 Offline

Aug 11, 2011 15:39

do you have latest version of quicktime installed?

PD needs it RTX 2060 SUPER 8GB GDDR6
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PD18 ULTIMATE 64bit
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NovaTech

Newbie Joined: Oct 13, 2009 06:00 Messages: 42 Offline

Aug 11, 2011 16:31

Could you provide your system log file for further analysis.

PART-A and B

http://forum.cyberlink.com/forum/posts/list/7958.page

Jamie vespa

Newbie Joined: Aug 11, 2011 13:21 Messages: 2 Offline

Aug 11, 2011 20:54

system info

Filename	jamieDxDiag.txt	Download
Description
Filesize	26 Kbytes
Downloaded:	429 time(s)

Thanks Jamie

James Dotson

Senior Contributor Location: Tennessee Joined: Aug 24, 2009 20:40 Messages: 3066 Offline

Aug 11, 2011 22:54

Do you mean it has a green tint over the video? I get this on rare occasions and a different player works fine. Try a different media player and see if you still have the problem.

I notice you have Intel graphics. This may, or may not, be the problem, but it is not the best solution for video editing. I also don't see any signs that QuickTime is installed. Again, may not solve the problem, but QuickTime supplies the system with lots of codecs that can be used by other applications. It's free and worth trying. __________________________________
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