I bought this program. I had PowerDVD 8 and was using that for a long time; but I wanted to get a Blu Ray player so I can take nicer screen captures for my hobby. So I bought the drive (SAMSUNG Black Blu-ray Drive SATA Model SH-B123L LightScribe Support – OEM) and also then I had conflicts with my graphics card, so bought a new one (Galaxy 8400 GS 512 meg DDR 2 memory) and then I had to get a new DVI cable... so got that. Even after all that, I am having problems.

I am not hardware literate and am a 50 year old woman just trying to get the darn thing to 1) play a movie and 2) take screen captures. But here's the problems I am having. (I downloaded a patch that I have no clue what it was for but it suggested upon star tup I do, so I did).

1) I do not see where the camera is available on the menu to make screen captures. I do see it's available in a setting, but it's "greyed out". I've played with various settings... I can't get it to appear at all. How do I take screen captures from the films I want? I can't figure out how to do it!

2) I get to the movie and the previews play. Then when the menu for the actual film comes up, the entire navigation bar (play movie, settings, scene secletions etc) is disabled (greyed out). There's nothing to click and the opening plays over and over in a loop.

I hope someone understands what I am trying to say and can help me in baby terms. I am not into techie language, and so I need it spelled out on a newbie level. Thanks for any help anyone might give.

dahoov2