Black screen the whole video (audio intact)

Arno1983

Newbie Joined: Jul 18, 2011 13:12 Messages: 4 Offline

Solved by

Jul 18, 2011 13:31

Hi there,

As a new user I ran into the following problem: I loaded 2 AVI-files into PD9, trimmed the first and multi-trimmed the second, put some audiofiles under it (and also used some of the audio from the videofiles), and automated the volumes. That's all. Still, when I try to produce the file, it fails to come out correctly.
File duration is ok, all of the audio is as I wanted, but the whole video shows a black screen. That is as an AVI-file (output). There are even more problems when I try to make an MOV-file.

Here is some information about the files (don't know the right words in english, but hope it'll help):
16:9
2764 kbps (processing speed)
2809 kbps (total processing speed)
20 frames/s
audio:
44 kbps
11 kHZ

Hope someone can help me out, that would be really great!

Thanks, Arno
Space is the place

ClancM

Senior Member Location: New York Joined: May 26, 2011 22:19 Messages: 175 Offline

Jul 18, 2011 13:51

You could try producing it as a different file type, too see if that makes a difference. Also, where did you put the audio files. (What tracks)?
Providing a screen shot would be helpfull.

Part E- http://forum.cyberlink.com/forum/posts/list/7958.page

This message was edited 1 time. Last update was at Jul 18. 2011 13:51

Arno1983

Newbie Joined: Jul 18, 2011 13:12 Messages: 4 Offline

Jul 18, 2011 14:49

Hi there, thanks.

I tried to produce a MOV-file before, this doesn't work, it produces a totally corrupt file.

The audio files I submitted are mp3 format.
I put them in the Voice-Over bar, but I tried to put them on the audio bar 2 (video + video sound are on bar 1). This generates the same problem.

I attached a diagnostic file, somehow a screenshot didn't work (will keep trying).

Right now an additional problem arose: PD9 is very slow and the problem (audio works but black screen) is also present when I play the video in the timeline or with Preview in the Media Viewer.

Hope this provides enough additional information.

Thanks, Arno

Filename	ArnoBreuerDxDiag.txt	Download
Description
Filesize	24 Kbytes
Downloaded:	1245 time(s)

Space is the place

FredB

Senior Contributor Joined: Sep 15, 2008 21:14 Messages: 1317 Offline

Jul 18, 2011 14:55

Arno1983;
Using Windows 7 64BIT with only 4GIG ram and "ZERO" dedicated memory chip will cause all kinds of issues.

What build of PD9 (Click on the word POWERDIRECTOR in the program)...mine is 9.0.0.2930

MP3 and MOV files are also a little bit of a problem (sometimes)

This message was edited 1 time. Last update was at Jul 18. 2011 14:58

Arno1983

Newbie Joined: Jul 18, 2011 13:12 Messages: 4 Offline

Jul 18, 2011 15:08

FredB:

What can I do about "Windows 7 64BIT with only 4GIG ram and "ZERO" dedicated memory chip"?

My build of PD9 is 9.0.0.2504

MOV-files from another camera (with other processing speed) cause no problems.

Thanks a lot!
Space is the place

FredB

Senior Contributor Joined: Sep 15, 2008 21:14 Messages: 1317 Offline

Jul 18, 2011 15:22

Arno1983;
1. You can add RAM to your machine (your ASUS Motherboard supports up to 8GIG Ram).
2. Update PD9 to 9.0.0.2930 (use the "Download, Software updates" menu at the top of this page).
3, Add a Video Card with 1 GIG dedicated Memory into your PCIexpress x16 slot

With these changes, you will see a lot better performance however the CPU is limited and because of this, your machine will struggle with PD9!

Fred B

This message was edited 2 times. Last update was at Jul 18. 2011 15:31

Arno1983

Newbie Joined: Jul 18, 2011 13:12 Messages: 4 Offline

Jul 18, 2011 16:16

Fred B;
Thanks a lot! I will try to upgrade my computer so it can support PD9. Hope this will be sufficient for these kind of problems.
Arno Space is the place