[solved] Power DVD 9 3D

samw123

Newbie Joined: Jun 17, 2011 20:00 Messages: 12 Offline

Solved by

Jul 05, 2011 12:48

Hello I have a Power DVD 9 player which claims to be 3d enabled. Whenever i try playing a 3d movie I get an error saying my system is not 3d enabled. I have AMD 965 quad core, 8gb ram, bd drive > 2x, NVIDIA 430 with HDMI 1.4 . I cannot get Power DVD to detect the NVIDIA in the output types too.. The software came bundled with my LG drive. The regular Blue rays play fine in 2D

Can someone Help please

This message was edited 2 times. Last update was at Aug 02. 2011 04:17

tech81

Newbie Joined: Dec 14, 2010 17:00 Messages: 38 Offline

Jul 05, 2011 17:08

Hi samw123,

I got PDVD 9 3D with a Sony BD player, unfortunately I never got the 3D to work. It looks like it's a special build that Cyberlink supply to drive manufacturers ... I upgraded to PDVD Ultra Mk2.

Good luck, I'll keep an eye on this post for progress.

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Jul 06, 2011 03:09

Hi samw123,

welcome to the forum - please check this thread:
http://forum.cyberlink.com/forum/posts/list/8449.page

please help to describe in more detail especially about the used components and the configuration.

Br
Michael Technical Support

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samw123

Newbie Joined: Jun 17, 2011 20:00 Messages: 12 Offline

Jul 06, 2011 20:27

Michael first of all thank you for replying.

MY SR no is DVD 110429-03
Vers: 9.0.4105.51
Here are DXdiag/ BD Advisor attachments

Filename	DxDiag880G.txt	Download
Description	Dxdiag
Filesize	38 Kbytes
Downloaded:	381 time(s)

Filename	CS001035944-1309923640864-2.zip	Download
Description
Filesize	4 Kbytes
Downloaded:	574 time(s)

This message was edited 1 time. Last update was at Jul 07. 2011 11:32

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Jul 08, 2011 03:47

Dear Samw,

can you please let me know which PowerDVD Version was installed before applying the patch?

as far as I know there are only POwerDVD 9 OEM version in the field that can support 3D (and sometimes not BD).
Unfortunately you installed the retail patch so I can not identify which build you originally installed.

Br
Michael Technical Support

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samw123

Newbie Joined: Jun 17, 2011 20:00 Messages: 12 Offline

Jul 09, 2011 18:29

Michael ,
I loaded the OEM version for a LG BD drive . I also downloaded a patch from cyberlink and loaded it on top. I also downloaded the Powerdvd 11 to see if that works atleast. I will de install the powerdvd 9 and re install is there an registry cleaning step for Windows 7 that is needed. Thanks for looking into this.
Regards,
S.

samw123

Newbie Joined: Jun 17, 2011 20:00 Messages: 12 Offline

Jul 09, 2011 20:03

Ok uninstalled powerdvd , ran the ccleaner re installed the one from the disk.Here are the files again. Please not i have power dvd11 trial installed.

Filename	DEBUG_CLDetect_SPC_2011_07_09_17_00_06.zip	Download
Description
Filesize	4 Kbytes
Downloaded:	571 time(s)

Filename	DxDiag880G.txt	Download
Description
Filesize	38 Kbytes
Downloaded:	409 time(s)

samw123

Newbie Joined: Jun 17, 2011 20:00 Messages: 12 Offline

Jul 09, 2011 23:17

Michael, Here is a screenshot of the reloaded SW with output options


Filename	Capture-POWERDVD 9 OPTIONS.PNG	Download
Description
Filesize	956 Kbytes
Downloaded:	397 time(s)

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Jul 11, 2011 03:35

Hi,

as far as I can see:

1. you want to use HDMI 1.4 on generic 3D TV? or
2. you want to use NVIDIA 3D Vision on 3D Vision enabled Monitor?
3. please post the POwerDVD version
4. please post the POwerDVD SR number (in the about box)

Br
Michael Technical Support

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samw123

Newbie Joined: Jun 17, 2011 20:00 Messages: 12 Offline

Jul 15, 2011 20:09

Michael please find the replies
1. you want to use HDMI 1.4 on generic 3D TV? or

Answer : I want to play it on a generic 3d TV using HDMI 1.4, The TV brand and model is vizio XVT3d554SV. I tried manually setting output to 3d HDTV or Micropolarizer LCD 3d with no luck.

2. you want to use NVIDIA 3D Vision on 3D Vision enabled Monitor?
Answer:Not on 3d enabled monitor

3. please post the POwerDVD version

Answer:9.0.2919.52

4. please post the POwerDVD SR number (in the about box)
Answer:CDS100601-03

Thanks

This message was edited 3 times. Last update was at Jul 24. 2011 19:57

samw123

Newbie Joined: Jun 17, 2011 20:00 Messages: 12 Offline

Jul 23, 2011 00:02

ping... .I would hate to buy a Hardware BD 3D player because i cant get this figured out.. My local electronics store have Wifi enabled 3dBD players for around 90/- ..Dont know if this issue can be fixed......

This message was edited 1 time. Last update was at Jul 24. 2011 22:58

tech81

Newbie Joined: Dec 14, 2010 17:00 Messages: 38 Offline

Jul 26, 2011 03:38

Samw123,

I never got 1080p 3D to work with PDVD 9 3D but when I switched resolution down to 720p it worked fine (Christmas Carol, Bolt). Have you tried different resolutions or modes on your graphics card ?

If that doesn't work then I think it's unlikely the issue will be fixed, the 3D version of PDVD 9 seems to be a special build shipped with BD drives (my copy came with a Sony drive).

samw123

Newbie Joined: Jun 17, 2011 20:00 Messages: 12 Offline

Jul 29, 2011 01:07

Hello Tech 81,
Thanks for the update.. It is sad that the product is advertised as working for 3d.. I was hoping to use this product . I know the product was oemmed but was hoping cyberlink would stand behind their advertisement( Th e product says cyberlink and not LG in my case,actually because of the cyberlink ad that pops up i was planning to buy a power director license) seems like i will shop around for a alternative like a new SW( a few cheaper ones around) or HW based bd... it would be nice to actually get a reply from michael or another cyberlink moderator to say they really wont help or there is no patch to support new outputs.....
I am sure there are quite a few ppl like me who would have bought a different drive that came with a different oem sw had we known.....

Thx again.

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Jul 29, 2011 08:35

Hi,

it seems that your device can not accept HDMI 1.4 content?

which settings in PowerDVD did you test?

Br
Michael Technical Support

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samw123

Newbie Joined: Jun 17, 2011 20:00 Messages: 12 Offline

Jul 30, 2011 01:56

Michael:
Thanks for the reply.
I tried
1- Auto detect - This does not play in 3d
2- 120 Hz Time sequential 3D LCD - This plays in regular 2 d and even though a message says that the 3d play back requirees full screen
3-3d Ready Hdtv - This plays the movies with check appearing, but my 3d HDTV does not detect this as 3d
4- Micro-Polarizer LCD 3d- Plays with horizontal lines that look de interlaced but my 3d HDTV does not detect as 3d output.

I have Nvidia Video card that is HDMI 1.4 enabled and the Cable is HDMI1.4 , I played the movie " Despicable Me" on a Sharp BDHP25U and the 3 D works fine So the TV is not a problem.

I have tried playing the NVIDIA test app for 3d test and it shows up on my TV in 3d.- So my video card or cable are not the issue

I played the same movie with a Power DVD trial version 11 and the 3D does play on my TV using the same video card and cable- I used auto detect and HDMI1.4 as the output in this case.

Thanks for your response in advance.

Sam

P.S: The 2 D playback for blue ray is awesome. So I give that to cyberlink.

This message was edited 1 time. Last update was at Jul 30. 2011 01:57

samw123

Newbie Joined: Jun 17, 2011 20:00 Messages: 12 Offline

Aug 02, 2011 01:23

Okay , So someone is listening and paying attention. I got a update today that enabled 3d play on my TV..... Yahoo.. By a whim i tested auto detect for my 3d and voila... 3d playback on my vizio.
Here are the steps.
1.Enabled 1080 P HD 3D resolution for the VIdeo Output
2. Set AUto Detect on the 3D playback for POWER DVD
and it detected 120 HZ Time sequential LCD 3D
3.Put a 3d movie in and click accept for the 3d plack is only enabled in full screen mode.
4. Put your glasses and enjoy..

Michael Thanks a lot if you filed a bug report on my Behalf..
Rock on Baby...