I am currently expericing the exact same thing; funny in that it was working perfectly fine earlier today. Tried to play Battle: Los Angeles and now it refuses to respond. I can play a MKV Dobly TrueHD test file and it responds fine, just not with any blu-ray disc at all. Either it will auto quit or get stuck at 99%

In the Windows Task manager, PowerDVDCpx10.exe *32 is still active. PowerDVD won't open till I end that and any other Cyberlink programs that are open.

Radeon HD6970 (with latest drivers)
LG Internal SATA Blu-RAY
Power DVD 10 Ultra 3d

Thanks RedEye, PDVD failing to play BD seems to be a common theme on the forum at the moment.

My setup work two weeks ago, the changes are (1) Windows update applied within the last week and (2) upgrade to latest PDVD 10 mk 2 patch.

Unfortunately I haven't had time to investigate the problem yet (the HTPC is on our main viewing TV).

If PDVD was more verbose it would be helpful.

Well somehow I managed to get mine to work again (not entirely sure how).

Rebooted my system and made sure all the Cyberlink software was not running. That includes brs.exe and all the PowerDVD stuff. Booted it up, made sure I could play my movie file, then put in the blu-ray and it started to work with no issues.

Blu-ray on PC is very tricky cause of all the different security things going on. Thinking perhaps a separate blu-ray player might be worthwile in the near future.

Nice one RedEye, I'm very pleased for you, fingers crossed your setup remains stable. Like you I've been thinking about abandoning the HTPC prospect of BD playback and been leaning towards a dedicated player or PS3 (which just seems to work).

Anyone coming back with advice or how to make PDVD more verbose ? It doesn't appear to place anything in the Windows Event logs

Ok, so after some experimentation I think I've narrowed down the issue.

My setup is HTPC -> Onkyo AV Receiver -> TV.

Plugging the HTPC directly into the TV and it worked.

On putting the connections back to go through the Amp I changed the resolution of the HTPC in ATI CCC to 1080@24p and a BD played albeit the picture was a bit washed out and stuttered/choppy as well as the audio out of sync !

However on subsequent occasions (i.e. after reboot) BD's fail to play when the HTPC is connected via the Amp, even at 1080@24p. Connecting the HTPC directly to the TV still works.

Could be the problem is resolution switching in PDVD when going through the Amp - incorrect EDID ? - will try and post more information when I have a solution incase others are in the same boat.

Same problem here. See my post on PowerDVD 10 and Sony blu-ray discs (e.g. movies Salt and Battle: Los Angeles just won't play after they are loaded). I haven't received a reply to my post yet so I am only sharing the pain this product and its company are causing customers.

+1 on this issue.
I have been getting the run around from this bunch of shysters for the last 4 months or so.
I have supplied them with enough info to rewrite the software (oops they did and called it pwdvd11) i have had my post's locked(probably for complaining) and i have had some correspondence with cyberlink michael all to no end.
I am not sure what exactly to do next but i feel that the only option is to take this to one of the pc mags.

I posted another note - we commence a class action law suit against the company's US operations. I am hoping for sufficient responses to get their attention. You can help if able to get others on board. If locked, put that in your complaint note to the company as well as a constitutional denial of freedom of speech. Moreover, it contradicts their claim (Micheal's) that this is a user's forum. Make use of that. In the meantime, send the complaint to the company's sales department. Provide whatever information you want, but enough to get you into the area where you can submit a complaint along the lines I am suggesting. Public disclosure is a good idea, but let's see if we can motivate them first to do something.

p.s. If I am blocked, I will write to every electronic PC magazine to get Cyberlink's attention.

Hello,

ini case you have a problem and search for help -please check this welcome thread:
http://forum.cyberlink.com/forum/posts/list/8449.page

please post as many information as possible - the informations are needed to reproduce the issues. Please understand that in case we can not reprodcue the issues in our labs it is nothing we can do at that moment - so please provide as many information as possible.

thanks for your cooperation
Michael Technical Support

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