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PowerDVD 11 has problems passing 3D to HDMI 1.4 3D TV
nighteagle [Avatar]
Member Joined: Feb 09, 2007 10:46 Messages: 58 Offline
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Trying to watch a 3D bluray. It will not work through a new pioneer hdmi 1.4 receiver. Update: Connected directly to TV does not work either. My standalone Sony S570 bluray player does not have this problem when connected through receiver.

PowerDVD 11 gives the message "Cyberlink PowerDVD could not enable 3D playback. Try choosing a different 3D display device." Using ATI Catalyst 11.5b driver. ATI 6950 graphics card.

Attaching the debug log from your latest BD & 3D advisor. It says everything ok when connected through receiver.
 Filename
DEBUG_CLDetect_EAGLE_2011_06_08_21_30_03.html
[Disk]
 Description
BD & 3D Advisor log
 Filesize
17 Kbytes
 Downloaded:
870 time(s)

This message was edited 3 times. Last update was at Jun 15. 2011 14:32

AMP: Hegel H100, DAC: Hegel HD2, Speakers: Tannoy Revolution Signature DC6T, TV: Samsung PS63C7705 (pn63c8000) 63", HTPC: NVIDIA GTX 680, Windows 7 SP1 x64 with blu-ray
CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
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Hi,

can you please post more info:
http://forum.cyberlink.com/forum/posts/list/16915.page

especially AMP modell and the DXDIAG

thanks and br
Michael Technical Support

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nighteagle [Avatar]
Member Joined: Feb 09, 2007 10:46 Messages: 58 Offline
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Amp model is: Pioneer SC-LX73 (US name Pioneer Elite SC-35).
US link: http://www.pioneerelectronics.com/vgn-ext-templating/v/index.jsp?vgnextoid=16dfcfd550509210VgnVCM1000003367a8c0RCRD&vgnextchannel=f9ac393270b3b210VgnVCM1000003367a8c0RCRD
UK link: http://www.pioneer.eu/uk/products/42/98/405/SC-LX73/index.html

I'll post dxdiag tomorrow when I get back home. AMP: Hegel H100, DAC: Hegel HD2, Speakers: Tannoy Revolution Signature DC6T, TV: Samsung PS63C7705 (pn63c8000) 63", HTPC: NVIDIA GTX 680, Windows 7 SP1 x64 with blu-ray
nighteagle [Avatar]
Member Joined: Feb 09, 2007 10:46 Messages: 58 Offline
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Attaching dxdiag as promised.
 Filename
DxDiag64.txt
[Disk]
 Description
 Filesize
38 Kbytes
 Downloaded:
455 time(s)
 Filename
DxDiag.txt
[Disk]
 Description
 Filesize
30 Kbytes
 Downloaded:
424 time(s)
AMP: Hegel H100, DAC: Hegel HD2, Speakers: Tannoy Revolution Signature DC6T, TV: Samsung PS63C7705 (pn63c8000) 63", HTPC: NVIDIA GTX 680, Windows 7 SP1 x64 with blu-ray
nighteagle [Avatar]
Member Joined: Feb 09, 2007 10:46 Messages: 58 Offline
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Update: I tried to connect pc directly to tv again: Same problem: 3d didnt work (used to before with earlier catalyst driver).

Attaching realtime info when connected directly to the tv and realtime info when connected through samsung. Taken with moninfo. I renamed the inf files to txt
 Filename
samsungPS63C7705_REALTIME.txt
[Disk]
 Description
 Filesize
3 Kbytes
 Downloaded:
640 time(s)
 Filename
PioneerSC-LX73_RealTime.txt
[Disk]
 Description
 Filesize
3 Kbytes
 Downloaded:
629 time(s)
AMP: Hegel H100, DAC: Hegel HD2, Speakers: Tannoy Revolution Signature DC6T, TV: Samsung PS63C7705 (pn63c8000) 63", HTPC: NVIDIA GTX 680, Windows 7 SP1 x64 with blu-ray
CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
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Thanks for the information I will forward to our team

Br
Michael Technical Support

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CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
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Hi,

can you try to use another setting for the 3D mode like Checkerboard?

Br
Michael

Technical Support

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nighteagle [Avatar]
Member Joined: Feb 09, 2007 10:46 Messages: 58 Offline
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Im going to try it when I get home. But its not a permanent resolution. Here is what chekerboard is:

Checkerboard halves the resolution of the image.
It's like a modern version of interlaced 3D but slighly better quality, yet it can't rival full resolution 3D. AMP: Hegel H100, DAC: Hegel HD2, Speakers: Tannoy Revolution Signature DC6T, TV: Samsung PS63C7705 (pn63c8000) 63", HTPC: NVIDIA GTX 680, Windows 7 SP1 x64 with blu-ray
nighteagle [Avatar]
Member Joined: Feb 09, 2007 10:46 Messages: 58 Offline
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Checkboard worked. But did not switch my tv into 3D mode. So not really much use. I need to work again. I guess its catalyst 11.5b then. AMP: Hegel H100, DAC: Hegel HD2, Speakers: Tannoy Revolution Signature DC6T, TV: Samsung PS63C7705 (pn63c8000) 63", HTPC: NVIDIA GTX 680, Windows 7 SP1 x64 with blu-ray
nighteagle [Avatar]
Member Joined: Feb 09, 2007 10:46 Messages: 58 Offline
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Same problem with the new catalyst 11.6 released today and PowerDVD 11. Howcome catalyst 11.4 and PowerDVD 10 worked fine togheter? AMP: Hegel H100, DAC: Hegel HD2, Speakers: Tannoy Revolution Signature DC6T, TV: Samsung PS63C7705 (pn63c8000) 63", HTPC: NVIDIA GTX 680, Windows 7 SP1 x64 with blu-ray
lebloganthrope [Avatar]
Newbie Joined: Jun 18, 2011 20:16 Messages: 1 Offline
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hello from France

same problem here with ATI6950+amp Pioneer LX83+ projector JVC X3.
2D works fine. No 3D at all, in any resolutions and frequencies.
I have Catalyst 11.6 and all cables are 1.4 high speed.
If JVC X3 is directly connected to the HTPC, it works!
nopadon [Avatar]
Newbie Joined: Jun 16, 2011 04:11 Messages: 3 Offline
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Hi I think All people who get this problem because use Amd HD6xxx serie to play 3d with powerdvd11


I got same issue my HD6850 with LG 42LW6500 3d not work too


but all nvidia card work fine
Someone1 [Avatar]
Newbie Joined: Jun 22, 2011 03:35 Messages: 13 Offline
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Help same problem

I have just purchased a new grahics card HD6870 as it is recommended by Cyberlink to run the 6800 series graphics cards for 3D Bluray. Running Catalyst 11.6

When I run the 3D bluray advisor everything passes

But when I run the PowerDVD software with the 3D set to auto I get "Cyberlink PowerDVD could not enable 3D playback"

I have a brand new Samsung 3D TV UA55D8000 with shutter glasses etc..

Please help, if I can't get Cyberlink to run correctly I will have to buy a 3D bluray player as opposed to using my Mediacenter.
Someone1 [Avatar]
Newbie Joined: Jun 22, 2011 03:35 Messages: 13 Offline
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Bump.. any replies? please
CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
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Hi,
we are investigating those issues that some users facing.

for Workaround you should try to set the Device manually in the 3D tab (e.g. 1080p/24)

Br
Michael Technical Support

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Someone1 [Avatar]
Newbie Joined: Jun 22, 2011 03:35 Messages: 13 Offline
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Aaarrrgghhhh!! This stuff is so dirty..

I think AMD is a fair bit responsible for these issues, here is where I'm at:

1 - I downgraded my AMD Catalyst driver to 11.4
2 - Hard set to 120Hz Sequential LCD under the 3D tab
3 - I can get 1080p24 3D Bluray running but it doesnt fill the panel completely and I am left with a black band around the outside ><
4 - If I use Catalyst 11.6 with 120Hz Sequential setting max res I can get is 720p...
5 - I can not select any of the HDMI 1.4 options under the 3D tab, all error with the good ol' "Cyberlink PowerDVD could not enable 3D playback"

Somebody please shoot me! Or shoot the frickin Noob driver/software coders!!

So to sum it up I need a resolution to the following:

1 - How do I achieve full screen (No Black Band) with 1080p24 or
2 - Why can't I use the auto detect HDMI options..

I can't help but feel so ripped off, I have spent a fair amount of money and time on such a Beta solution...
Someone1 [Avatar]
Newbie Joined: Jun 22, 2011 03:35 Messages: 13 Offline
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And the saga continues...

I've since discovered that when I am running Cyberlink set to 120Hz Sequential, The AMD CCC displays a res of 1000p instead of 1080p

And to top it all off I've broken my brand new Samsung 55" 3D LED panel, most likely from stuffing around with this BS..

><
HTPCin [Avatar]
Newbie Joined: Jun 26, 2011 07:39 Messages: 5 Offline
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Help same problem

I have just purchased a new HTPC running a GT430 card

When I run the 3D bluray advisor everything passes fine

But when I run the PowerDVD 11 software with the 3D set to auto I get "Cyberlink PowerDVD could not enable 3D playback"

I also have a brand new Samsung 3D TV UA55D6600 with shutter glasses but no joy
CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
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Hi,
please check:

1. in NVIDIA Settings the display is correctly detected
2. in PDVD 3D settings set the device manually to a supported resolution
Br
Michael Technical Support

Werde Facebook Fan
HTPCin [Avatar]
Newbie Joined: Jun 26, 2011 07:39 Messages: 5 Offline
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No joy with any of those settings..
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