PDVD 10 Patch 2916 won't Install

JMGNYC32

Newbie Joined: Jan 09, 2009 18:21 Messages: 29 Offline

Solved by

May 29, 2011 01:13

I can't get the latest patch of PDVD 10 to install. It says there is not a compatible version of PDVD 10 already installed. I am sure there is. Anyone else have this problem or is there any fix?

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

May 29, 2011 06:32

Hi,

can you please provide more info:
http://forum.cyberlink.com/forum/posts/list/8449.page

and please provide the info in registry:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\CyberLink\PowerDVD10\UserReg

Please also provide the SR number of the initial installed Version you use (and the file name of your initial verision)

thanks and Br
Michael Technical Support

Werde Facebook Fan

AYColumbia

Newbie Joined: Oct 05, 2008 22:55 Messages: 22 Offline

May 29, 2011 12:15

See if this thread may help you.
http://forum.cyberlink.com/forum/posts/preList/17418/88302.page mobo: ASUS P5-QLE
CPU: Intel Core 2 Quad Q9400
video: Sapphire HD 7750 PCIe 1GB DDR5
OS: Windows 8 Professional 64 bit

doughnut

Newbie Joined: Jul 08, 2010 17:35 Messages: 2 Offline

May 30, 2011 12:16

Same issue here - Windows 7 Home Premium 64-bit, the patch won't install. Registry key attached.

Filename	powerdvd10.reg	Download
Description
Filesize	694 bytes
Downloaded:	435 time(s)

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

May 30, 2011 12:23

thanks, I have forwarded to our team

Br
Michael Technical Support

Werde Facebook Fan

Larry Patrick

Senior Member Joined: Jul 11, 2007 14:21 Messages: 276 Offline

May 30, 2011 22:01

I just wanted to post my working registry entries. Please understand i was able to install the v2916 patch under my windows 64 bit installation without modifying the installation package.

Filename	pdvd10v2325.reg	Download
Description	working registry entry windows 7 64 bit sp1
Filesize	668 bytes
Downloaded:	443 time(s)

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

May 31, 2011 03:11

Hi,

we are investigating this issue now

BR
Michael Technical Support

Werde Facebook Fan

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Jun 09, 2011 09:10

Hi,

please re-download the patch - we have solved the issue.

Br
Michael Technical Support

Werde Facebook Fan