Hi,
The vob files and other created in the 'folder' on your Hard drive are the folders that are required for a DVD video disk. They are what DVD movies disk comprise (store bought).
As mentioned in JL_JL previous post just use ImgBurn to turn that folder to disk.
Jim Intel i7-2600@3.4Gz Geforce 560ti-1GB Graphic accelerator, windows 7 Premium 12GB memory

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Ronk;
I appreciate the frustration with tech support and ask you to HELP US HELP YOU:

1. Follow the instructions in PART B of the following link and attach your DXDIAG file(s) here (I couldn't find one in any of your other posts):
http://forum.cyberlink.com/forum/posts/list/7958.page

2. Open the PD9 program, click on the word POWERDIRECTOR (upper right) and tell us your build (mine is Ultra64 9.0.0.2930).



This information will make it possible for us to pinpoint your issue.

Thank YOU

The input video files for my projects are .MTS format 1920*1080, 59.94 FPS progressive, 26528k BPS bitrate. Each project contains several such files, totaling about 15GB of .MTS video files per project. I do not have enough space on my C drive for all of my projects, so my video files are kept on a 3TB USB3 external hard drive. I have recently found that if I move the input video files for one project onto my C drive, Powerdirector will create and burn that project to DVD with no problem. But this is an unacceptable solution, since I can’t be always deleting the video files for projects from my C drive to make room to copy video files for another project there so it will burn. I have nearly 3TB of such files, and I am constantly revisiting projects to make improvements, etc. Powerdirector needs to be able to handle input video files directly from an external hard drive. Would it work if I uninstalled Powerdirector from my C drive and installed it onto my external hard drive, so that both Powerdirector and the input video files are be on the same drive? Do you think this would solve the problem?

Well Ronk;
Since you chose to ignore both of my requests (#1 and #2 above), I can only give you a general answer.

Quote: But this is an unacceptable solution, since I can’t be always deleting the video files for projects from my C drive to make room to copy video files for another project there so it will burn.

This is NOT a failure of PD9. Windows moves files in and out of memory during use and it expects the files to be on a local fixed drive. Using external USB (even though it is USB3) connected drives will create a problem for you (again...NOT related to PD9) because of the speed of the connection and the way Windows handles virtual memory. Moving PD9 will not help and probably will make it worse.

You need to provide Windows (and PD9) with adequate internal Harddrive space to process the large chunks of data on an internal fixed disk. Without further information requested on my last post, I am afraid this is as specific an answer as I can provide.

Ronk,
Please provide the information requested by FredB.
Forum Moderator.

My PowerDirector is Ultra64 9.0.0.2930

Attached are my DxDiags. I can also attach screenshots of the output from Belarc Advisor which is a complete profile of my system, if you wish.

Thanks.

Ronk;
Thanks for the information. Now that I can "SEE" your machine....Looking at your DXDIAG file I think that (overall) your machine is more than adequate for PD9. I think you stated the solution in your first post on this thread:

Quote: I have recently found that if I move the input video files..... onto my C drive, Powerdirector will create and burn that project to DVD with no problem.

Those are INTENSE .MTS files and will really function better if run from INSIDE the machine.
Based on that, I suggest the following:

1. You have a 750GB C: drive but only 137GB free. Move stuff off of your harddrive to the I: or J: drive to create space for your videos. Not sure what is taking all that space up on the C: drive but all the programs and Windows don't take much so something else is.

2. Your video card is not REALLY designed for the Hi-Res processing you require for your files (.MTS format 1920*1080, 59.94 FPS progressive, 26528k BPS bitrate.). Your PSU should allow you to upgrade to a minimum 1GIG card and you will be AMAZED at the difference.

3. As an alternative, consider adding another internal drive. These are fairly inexpensive nowadays, but try to match the specs on your existing C: to make sure the speed is maximized (especially if they share a cable). SATA-300 - 7200 rpm - buffer: 16 MB


I hope this helps.

Thank you very much for your suggestions. I also have a 3TB external hard drive not shown in the DxDiag because it was disconnected at the time. After I copy the video files from that drive to my C drive, I disconnect the external drive so that PowerDirector can't find the files when it opens the project. Then I point PowerDirector to the same files on the C drive. I will offload more files from my C drive to gain more space, as you suggest.

I will try to find a suitable video card to upgrade my system. Sounds like a GREAT idea. I would appreciate any suggestion for an appropriate video card.

I wonder if the others on the internet complaining about e80004004 with no solutions have the same system resource problem that I have. Unbelievable stuff out there ... people claiming PD is junk, people wanting their money back, etc. I started with Windows Movie Maker, then moved to Pinnacle, and now to PD because my projects became too elaborate for the other products to handle.

Quote: Ronk;
Thanks for the information. Now that I can "SEE" your machine....Looking at your DXDIAG file I think that (overall) your machine is more than adequate for PD9. I think you stated the solution in your first post on this thread:

Quote: I have recently found that if I move the input video files..... onto my C drive, Powerdirector will create and burn that project to DVD with no problem.

Those are INTENSE .MTS files and will really function better if run from INSIDE the machine.
Based on that, I suggest the following:

1. You have a 750GB C: drive but only 137GB free. Move stuff off of your harddrive to the I: or J: drive to create space for your videos. Not sure what is taking all that space up on the C: drive but all the programs and Windows don't take much so something else is.

2. Your video card is not REALLY designed for the Hi-Res processing you require for your files (.MTS format 1920*1080, 59.94 FPS progressive, 26528k BPS bitrate.). Your PSU should allow you to upgrade to a minimum 1GIG card and you will be AMAZED at the difference.

3. As an alternative, consider adding another internal drive. These are fairly inexpensive nowadays, but try to match the specs on your existing C: to make sure the speed is maximized (especially if they share a cable). SATA-300 - 7200 rpm - buffer: 16 MB


I hope this helps.

Come on FredB, this is not acceptable. I had an entire 1 TB of space available, 1 Gig card considered top of the line for video processing AND an additional internal 1 TB hard drive (added 6/27) and still no joy.
As much as many on this board hate to admit, the product is not ready for prime time. It has issues communicating/playing with Win 7 64 bit. I have to admit we've had our own issues with Win7 64 bit on the software applications that I support for the Boeing Commercial Airplane company.

I've since moved on to Pinnacle products with no issues whatsoever. I still get emails notifying me of any updates on this thread and laugh at those defending such an inept program that could be simply solved with proper sandbox testing on various platforms and various video cards/hard drives to solve the issue. We do this for engineering products at Boeing all the time and we do not have a limitless budget for beta testing either.

The product is broken and the issue needs to be addressed.

Ripsnort60;
Actually the reply was to questions posed by the user "RONK" (and I said that in my reply salutation). We ask that users start their own post so confusion like this doesn't happen...however sometimes folks don't listen.

I am so happy to hear you have moved on...best of luck and happiness. There are about 1000 video editing programs out there..I am sure that even you will find one that works for you.

This thread is over 3 months old..you must be getting all kinds of notices. I looked but I could not find a DXDIAG file posted for you, and your machine, on this or any other of your posts...so I can not assess your issue.
EDIT: I did find your posted DXDIAG http://forum.cyberlink.com/forum/posts/preList/17264/87511.page

..my bad..Here is my assessment of YOUR issue:

You were running build 2702..many of the "exxx" issues were fixed in 2930 (which we all were waiting patiently for). Your video drivers need to be updated. Other users running the "Dell XPS 8300" seemed to have problems with PD9 (a search of this forum shows their posts) for a time. Not sure if these Dell issues have been addressed..the moderator would know more.


I was going to look a little more at your past posts, to see if I could uncover some pattern, but, since you have moved on, I will spend my time helping CURRENT Pd9 users (if they don't snap at me the way you did!!!). Since I am a volunteer, you don't get to say "I PAY YOUR SALARY!!". Also, if you get enjoyment from laughing at those supporting this program (and trying to help users), then I suggest that this "HELP FORUM" is the wrong venue for you.

Below this post, there is a icon (binoculars) and the text "Stop watching this Topic". Maybe someone at the "engineering support for the Boeing Commercial Airplane company" can point it out to you. Then, you can click this if it is bothering you that we continue to help users looking for help.

I don't work for Cyberlink or act as a advocate of their products...I am just a longtime user (Version3-Version9) who uses Windows764BIT and burns DVD's all the time.

Best of luck and don't forget to click that icon.

I have no idea why each person gets the e80004004 error, but in my case simply moving my video files to the C drive and greatly increasing the available space on that drive solved the problem.

In the past I have also had eC0030011 and also instances where PD hangs. I am hoping my above actions solve those problems also. Time will tell.

I did some projects on Pinnacle (Studios 12, 14, & 15), but as I increased the complexity of my projects I could not do everything I wanted on Pinnacle. To me PD has much more functionality.

Ronk;
The reason we ask about the BUILD of PD9 that you are running is...as issues are uncovered, they are addressed in release updates (most commercial software support companies do it this way). Many of the dreaded "Exxxx" errors (often having to do with data access failures) have been fixed in the code updates so running build 2930 is key to troubleshooting the issues.

I have tried the other programs, too and I keep coming back to PD9.