The newly downloaded Power DVD 11 Ultra loads the Blue Ray disc, but after that nothing happens. The little blue line across the bottom advances and then falls back. It plays regular DVD's, however. It seems to struggle when a Blue Ray disc is in the compatible Blue Ray LG drive. I've tried updating drivers, and this doesn't seem to help. I've spent 2 hours now working to get it to play. Anyone have any suggestions? I am using Windows 7.