Powerdvd 10 audio stagger/sync issues

Derek313

Newbie Joined: Mar 10, 2011 22:00 Messages: 4 Offline

Solved by

Mar 16, 2011 20:50

I have recently upgraded to powerdvd10 and I am now having audio issues. It can be dvd (audio sync issue) or a bluray both standard and 3d (staggering). The video runs smooth but I have continuous audio issues which I never experienced with powerdvd9 Ultra. I made the unfortunate mistake to try arcsofts trial and everything I threw at it ran smooth but I am financially tied to powerdvd10. I have tried multiple audio sources from hdmi to stereo feed with no change in audio issues. It at least is very consistent. I have done the CCleaner, reinstalled powerdvd10... no luck. Below is my info. Thanks in advance anyone that can help.

PowerDVD full Version Yes
PowerDVD SR Number DVD100611-07
PowerDVD TR Number ?
Operating System Windows 7 x64
Admin Rights
PowerDVD Retail (downloaded online)
Used VGA - Asus GT 430
Used VGA driver version - 266.58
Used Audio device - Onkyo 607
Used Audio device driver version 1.1.13.1 (Nvidia)
The Audio setting in PowerDVD and in OS (default devices) Onkyo 607 (have used speakers = same issue)
Used ODD drive (full model name and Firmware Version) Lite On iHOS104 - Can't find but it is the latest just updated in last month.
Used Display(s) ACER H5360
Which kind of display connection (HDMI)
Whcih Display refresh rate do you use while Playback (120hz)
Are you using single or dual monitor environment - dual
Are you using clone or extended mode (if use two display) -extended
(3D only) Please provide detail info about 3D setting in PowerDVD - Nvidia 3d - ACER H5360
What kind of Antivirus SW are you using - Trend

Filename	DxDiag1.txt	Download
Description	DXDIAG.txt
Filesize	47 Kbytes
Downloaded:	414 time(s)

Filename	BDadvisor1.html	Download
Description	BD Advisor
Filesize	15 Kbytes
Downloaded:	352 time(s)

Larry Patrick

Senior Member Joined: Jul 11, 2007 14:21 Messages: 276 Offline

Mar 16, 2011 22:19

Odd

My DVD's are actually pretty good right now, but my blu rays i get stutter from. I am slowly running multiple tests trying to track it down.

I am similar in that I have GTX 460 using Nvidia Drivers with a Onkyo Tx-SR605 using HDMI audio.

I have not found a fix a yet to my own issue so i can't provide much to help you at the moment. We will see what other folks think.

BTW did you disable the Anti Virus software and/or uninstall it and still have troubles?

Larry

This message was edited 1 time. Last update was at Mar 16. 2011 22:20

Derek313

Newbie Joined: Mar 10, 2011 22:00 Messages: 4 Offline

Mar 17, 2011 05:22

No I never disabled anti virus. I will give it a try and see.

Derek313

Newbie Joined: Mar 10, 2011 22:00 Messages: 4 Offline

Mar 18, 2011 06:03

Tried turning off the antivirus... no change in performance.

Eze

Newbie Joined: Feb 07, 2011 19:28 Messages: 13 Offline

Mar 19, 2011 22:59

Hello, I recently updated power dvd 10 to revision 2701 and I'm having audio issues. The same issues I had with power director 9 ultra 64 when I firstly downloaded and install it. For PD9 I solved updating with last patch, but for power dvd 10 I don't know what to do.

In my case my problem is that audio speed for some MPG videos stored on my computer (not a disc dvd o blu ray) is faster than it should be, so it sounds like a funny noise instead of normal voices and sound, like a "mickie mouse effect".

I think it's a bug, but if anybody finds a solution, please let me know.

About version, I'm still not sure which one I have, It 's the one in media suite 9 ultra, dunno If it is power dvd 10 standard or ultra. Anyone can tell me how to find out exact version? "About" dialog just says power dvd 10 so i think it's standard, but the same happens for Media Suite, It says "Media Suite 9" but I purchased "ultra" version. so I'm a bit confused about versioning too.

Regards, Eze Regards, Eze