error code 800401F9 and zero region choises left

6868

Newbie Joined: Mar 09, 2011 21:11 Messages: 2 Offline

Solved by

Mar 09, 2011 21:39

Who to blame?
Avast!!

I have 64 bit Windows 7 Ultimate and since 2011-01-22 I had problem playing Blu-Ray movies.
PowerDVD ultra 10 would not play disc in my LG blu-ray player and would not play my ISO on Slysoft Virtual Clone Drive.
Tried different movies. No problems before (6 months).
Message was I was using player for the first time which was wrong and promted me to chose a region even though I allready had and there was 0 (zero) region choises left.
I reinstalled the OS but the problem persisted.
I installed Daemon tools ISO lite but the problem persisted.

I blamed Cyberlink (and Hollywood DRM mafia) and bought Corell WinDVD.

Today I read that this problem have been around from time to time since early 2010.
Most had Avast and 64 OS so I removed Avast and installed Microsoft Security Essential and now everything works.

6868

Newbie Joined: Mar 09, 2011 21:11 Messages: 2 Offline

Mar 09, 2011 23:20

I forgot to mention you need to reinstall PowerDVD after you have removed Avast.

ange78

Newbie Joined: Mar 02, 2011 18:36 Messages: 8 Offline

Mar 10, 2011 07:27

hi

your powerdvd does not work because avast version 5 (01.22.2011)? it's weird, my walk with avast powerdvd version 5 up from 21/02/11. my powerdvd does not work anymore because I do not know where the fault => avast version 6 and windows 7 64 SP1 are the same week (21/02/11 and 26/02/11) so it's complicated. I will test if you remove avast as it does not work => may be because windows 7 sp1?

http://forum.cyberlink.com/forum/posts/list/16303.page

ange78

Newbie Joined: Mar 02, 2011 18:36 Messages: 8 Offline

Mar 10, 2011 07:59

I find that my powerdvd 10 runs rough with blu ray because avast version 6 ! I have to call support avast

This message was edited 1 time. Last update was at Mar 10. 2011 08:00

JollyRogers420

Newbie Joined: Mar 08, 2013 01:37 Messages: 1 Offline

Mar 08, 2013 01:42

Actually ther is a key thing that has been mentioned. Everyone can be quick to blame an Antivirus. But Daemon tools does mess with windows region settings. So... Anything you try to play after it has been installed it may ask for you to specify the region. If Daemontools is running in the background it will override that setting and not allow you to play your disc.

jezzerGo1289

Newbie Joined: Mar 26, 2013 18:07 Messages: 2 Offline

Mar 26, 2013 18:09

I am having the same issue. now I am being told that it's the first time playing a blu-ray (it is not) and that I have 0 attempts left to change the region code on my player (I had not changed it before).