Hi,
PPM = Pack Project Materials
Did you PPM your project as requested? Did you attempt to Produce from that project - and what were your selections? the "outside" file = 22:02 issue would be eliminated if you place the project - pack and onto a C drive with a lot more room.
The forum was set up following my request. It is as is - a place for editors to try and assist each other within the confines of the program.
I remain concerned about the processing space available to you. You should move a large amount of your data from "C" drive and free up space on there. Far too often editors have had problems with processing to external drives.
My "C" drive is a small drive sata 700GB, it has 622GB of free space. My video data is stored on internal 1TB drives and I have 9 HDD, made up of externals and internals. As previously mentioned I "ping" my externals every 2 minutes to make them remain active.
I see you mentioned Dell's assistance. If they've made changes an up-to-date diagnostic would be useful for us here and tech support.
HDEdit has pointed you in a good direction.
Please can you supply screen shots of:
1. Preferences> Hardware - the interface
2. Preferences> Produce - the interface
3. Preferences> General - the interface
This will allow us a quick look at what you've got selected - and check the situation.
Thanks
Dafydd
This message was edited 4 times. Last update was at Jan 25. 2011 05:40