trial pack download.

david

Newbie Joined: Jun 27, 2007 10:20 Messages: 2 Offline

Solved by

Jun 27, 2007 12:22

I downloaded the trial of PowerDirector 6.0
i really like it so i decided to order a download.
i got an email with a trial pack download and serial.
i got my serial back but i cant get the download of the trial pack.
or the full version!
i just wasted my money!
im registered on the site with the serial can i get it there? where any link?
also i contacted support and they asked for my order number, wich i dont recall gettting or just didnt see it and keep it...
what do i do now?

BrianM

Member Location: N/A Joined: Dec 29, 2006 06:19 Messages: 64 Offline

Jun 28, 2007 02:32

David,
From memory the series of events are as follows:

1) You go to Cyberlink homepage and pay for the product
2) Cyberlink send you an email setting out the URL you need to visit to download your copy of PD6 along with an order number and a serial number for your version of PD6
3) You visit the URL and download the file.
4) You run the programme/file which will install PD6
5) You use the serial number provided in the original email to activate your copy of of PD6.

I think your first question should be "did I receive an email from Cyberlink?" I'm here for a good time, not a long time.

david

Newbie Joined: Jun 27, 2007 10:20 Messages: 2 Offline

Jun 28, 2007 09:04

ן did, but it came to the spam folder i guess, i didnt no so i empted it..
what do i do?

BrianM

Member Location: N/A Joined: Dec 29, 2006 06:19 Messages: 64 Offline

Jun 28, 2007 14:19

I would contact Cyberlink and tell them the story.
They would have a record of your payment and details so there shouldnt be a problem.
just ask them to resend the email.
I'm here for a good time, not a long time.