Hello Dave,
Yes, in my first message I stated:
Me too!
I bought the JVC GZ-HD7 wich came with PowerDirector 5 NE (for the JVC).
In your reply you say to check:
http://www.cyberlink.com/english/products/powerdirector/5/premium/camcorders.jsp which is a link to check powerdirector 5 premium, not powerdirector 6.
If you go to the link on the upgrade page (from PowerDirector 5 NE),
http://www.cyberlink.com/oem/jvc/pdr6_temp_2.jsp you will see that they are indeed saying that PowerDirector 6 Deluxe (which I paid to upgrade to) does support the JVC GZ-HD7.
And yes, I've called customer support at JVC and all I get in response is the blame game and the "well, we're not really sure what's going on, if it says it will export, then it should export. Are you sure you're clicking on export?"...uh, yes, there seems to be no export function to the JVC in the program. No mention of the camcorder in the help files either.
I just spoke on the phone to a man in Germany (Cyberlink Support) and he says the program will import the .TOD files, but he seemed unsure that it would export the .TPD file (a transport stream file, the extension indicating that it is a produced/edited file, which would then be copied back to the [EXTMOV] directory on the camcorder. He says he will check with Taiwan to find out why the red-lettered JVC-HD7 bit is there on the webpage saying that it supports in and out to the camera. In PowerDirector 5 NE, when you click on PRODUCE, a window appears with an icon of the JVC HD7 and when you click on it, then it will output the .TPD file.
In PowerDirector 6 Deluxe, there is no such icon in the PRODUCE function. Either the module was not installed following the normal install procedure, or someone messed up in the programming of the install procedure, not giving the user an option to include the GZ-HD7 module?? Customer support mentioned trying to reinstall the installation with the camera connected, which I have yet to try. All this at this point is just speculation though, until I find out from Taiwan what is going on.
If you Dave, or anyone else has any further info, please, please let me know...I'm out the $89... which to be fair, they did say that Digital River GmbH would refund my money if I so chose, which did make my anger go away.
At this point I will just wait a couple days and see what happens.
Thanks for your help,
Les