No MP3 import in PD9 trial version?

Biedjee

Newbie Joined: Jan 03, 2011 04:23 Messages: 7 Offline

Solved by

Jan 03, 2011 05:20

Hi all,

I've downloaded the trial version of PD9 in order to compare some video editing software before I buy (the others are Videopad, Memories on TV and AVS4YOU).
However, for some reason the program doesn't let me use any of my own MP3s in the project I'm creating.
Whichever compressed file I try to import (MP3, WMA) I get the error message:

An error occurred while opening this media file in the media library. It may be because the file is broken, an unsupported format, protected video content, or for another reason. Try contacting your video provider for a different video format

I've tried different formats, different bitrates, but none work. The only audio files I am able to import are WAVs.

Now I figured this could either be that the trial version does not support MP3, or, worse, that Cyberlink has embarked on some valiant crusade against illegal downloading and is only accepting audio files bought through the likes of iTunes.

Anyone any ideas here?

Robert2 S

Senior Contributor Location: Australia Joined: Apr 22, 2009 05:57 Messages: 1461 Offline

Jan 03, 2011 05:29

I don't know about mp3's but I have no problem importing WMA audio files from my voice recorder. My youtube channel====> http://www.youtube.com/user/relate2?feature=mhsn

Biedjee

Newbie Joined: Jan 03, 2011 04:23 Messages: 7 Offline

Jan 03, 2011 05:49

..which confirms my suspicion that it is copyright related. Would you mind trying to import a WMA which is converted from a CD or downloaded?

Robert2 S

Senior Contributor Location: Australia Joined: Apr 22, 2009 05:57 Messages: 1461 Offline

Jan 03, 2011 05:59

Sure but it will have to be tomorrow.

Cheers

Robert My youtube channel====> http://www.youtube.com/user/relate2?feature=mhsn

RobertJ/OZ

Senior Contributor Location: Melbourne Australia Joined: Aug 14, 2006 02:26 Messages: 1209 Offline

Jan 03, 2011 06:05

Hi Beidjee,

I think you need to look elsewhere as to what is causing your issue, PDR9 imports and plays mp3 just fine. I have converted many music files with varying source formats to mp3 and never had a problem importing into PowerDirector.

Robert

Intel i7 930, 16GB ram, Radeon HD 5770 1Gb,Ver. 14.12 Win7 64 bit
Intel i7 7700 HQ, 16 GB ram Nvidia GTX 1050Ti 4GB dual drives 1 TB SSD + 1 TB HDD Win 10

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Robert2 S

Senior Contributor Location: Australia Joined: Apr 22, 2009 05:57 Messages: 1461 Offline

Jan 03, 2011 06:15

Your in luck, so to speak. I just ripped a song from a purchased CD in WMA and it imported fine.

Cheers

Robert2 S My youtube channel====> http://www.youtube.com/user/relate2?feature=mhsn

Biedjee

Newbie Joined: Jan 03, 2011 04:23 Messages: 7 Offline

Jan 03, 2011 15:57

right... so it is either the trial version or it is something on my computer that prevents me from loading MP3s into this program whereas no other program has any issues.

Any ideas? I tried PD8 and the same thing happened. It will not let me load any compressed audio files into the medialibrary.

For now I'm converting all MP3s to WAV before I load them, but if the retail version of PD9 has the same issue, this will definitely be a no-buy

Thanks for all your help so far

This message was edited 1 time. Last update was at Jan 03. 2011 16:50

CubbyHouseFilms

Senior Contributor Location: Melbourne, Australia Joined: Jul 14, 2009 04:23 Messages: 2208 Offline

Jan 03, 2011 16:59

Hi

The Robert's are right

MP3's ripped from a CD can be imported into the 'full' retail versions of PD.

Happing editing

Best Regards

Neil
CubbyHouseFilms
My Youtube Channel
My Vimeo Channel
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RobertJ/OZ

Senior Contributor Location: Melbourne Australia Joined: Aug 14, 2006 02:26 Messages: 1209 Offline

Jan 03, 2011 17:09

Hi Biedjee,

Rather than trying to import into PDR9, can you drag the mp3 files into the media library, try and let us know.

Robert Intel i7 930, 16GB ram, Radeon HD 5770 1Gb,Ver. 14.12 Win7 64 bit
Intel i7 7700 HQ, 16 GB ram Nvidia GTX 1050Ti 4GB dual drives 1 TB SSD + 1 TB HDD Win 10

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Biedjee

Newbie Joined: Jan 03, 2011 04:23 Messages: 7 Offline

Jan 04, 2011 04:19

Hi Robert,

Same issue. Neither PD8 nor 9 allows me to do anything with compressed audio. Could it have something to do with my slightly outdated computer that I lack the compressor speed required to handle these files?

AMD Athlon 64 X2 Dual Core - 3.01 GHZ
2 GB RAM
32 bit Win Vista

I just created my first sample video with PD9 and must say that I was blown away by the HD output of the photo slideshow, so so far PD has the edge over the other programs, even with the MP3 issue.

Now on to test Pinnacle Studio.

RobertJ/OZ

Senior Contributor Location: Melbourne Australia Joined: Aug 14, 2006 02:26 Messages: 1209 Offline

Jan 04, 2011 05:44

Google search and download and install ffdshow, see if this then corrects your problem, also ensure you have Quicktime installed

Robert

This message was edited 1 time. Last update was at Jan 04. 2011 05:54

Intel i7 930, 16GB ram, Radeon HD 5770 1Gb,Ver. 14.12 Win7 64 bit
Intel i7 7700 HQ, 16 GB ram Nvidia GTX 1050Ti 4GB dual drives 1 TB SSD + 1 TB HDD Win 10

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Mordecai1027

Newbie Joined: Jun 19, 2011 01:35 Messages: 2 Offline

Jun 19, 2011 01:42

I'm having the same problem with importing MP3 files. I just downloaded today the PD9 and trying to test it out to consider for purchase. I tried the last recommendatin from RobertJ to download FFDSHOW but it didn't help. I also had problems loading MP4 but downloaded a codec as someone else suggested and it worked. PD9 looks promising but if it cannot even handle MP3 files when it advertises to do so it's quite disappointing. Definitely a no buy for me too if that's the case. Any help out there? Thanks!

Biedjee

Newbie Joined: Jan 03, 2011 04:23 Messages: 7 Offline

Jun 19, 2011 04:30

I eventually fixed it but the problem re-occurred when the Cyberlink sent me a registry cleaner after I reported an issue with Wave Editor.

The trick is to install everything in the right order. Re-installing ffdshow after you've installed PowerDirector does not work, so here's what I did to get everything to work again:

- remove Powerdirector
- remove Quicktime
- remove ffdshow

- run Cyberlink cleaner tool

- Install Quicktime
- Install ffdshow
- Install any other codec pack you might have (like K-lite)
- Install Powerdirector

It should work then.

Mordecai1027

Newbie Joined: Jun 19, 2011 01:35 Messages: 2 Offline

Jul 18, 2011 02:43

Hi Biedjee,

I just did the task in your list, in that order, and my PD9 is still not accepting MP3s.

Any other suggestions? I just purchased my PD9 too. Such a bummer that it still did not work after all that.

Thanks.

Biedjee

Newbie Joined: Jan 03, 2011 04:23 Messages: 7 Offline

Jul 18, 2011 02:47

No, sorry. Perhaps you can try to log a ticket with the PD helpdesk?