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Can't create DVD4.7GB folder due to Menu?
movyjunky
Newbie Location: Seal Beach CA Joined: Nov 29, 2010 00:22 Messages: 23 Offline
[Post New]
PD9 was working fine until I accidentally installed menu template for PD7 (DVDMenuTemplate_FootballPack.exe).
I uninstalled PD9 and the templates and reinstalled PD9 but I am still getting an error trying to burn a DVD folder.

I get "Burning unsuccessful. Error code: e80070057 The parameter is incorrect" when I try to create a DVD 4.7 GB folder using a PD9 sample jpg. I do not get this error if I select "No Menu" in Menu Preferences.
When I select a menu template, all except one looks like a blank white screen except for Template 4. See attached screen shot.

In the Eventvwr, no error logs came up.


PD Ultra64 9.0.0.2316
[Thumb - PD9 Screenshot Menu 1.jpg]
 Filename
PD9 Screenshot Menu 1.jpg
[Disk]
 Description
 Filesize
1149 Kbytes
 Downloaded:
185 time(s)
 Filename
DxDiag 12-11-10.txt
[Disk]
 Description
 Filesize
56 Kbytes
 Downloaded:
247 time(s)
[Thumb - PD9 Screenshot 12-11-10.jpg]
 Filename
PD9 Screenshot 12-11-10.jpg
[Disk]
 Description
 Filesize
655 Kbytes
 Downloaded:
196 time(s)
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
[Post New]
Hi movyjunky,
You look as though you haven't installed the contents pack - have you?

Please take a screenshot of the contents of the menu folder located here ::
C:\Program Files\CyberLink\PowerDirector\Menus
I want to see what folders are present there please.

Thanks

Dafydd

jerrys
Senior Contributor Location: New Britain, CT, USA (between New York and Boston) Joined: Feb 10, 2010 21:36 Messages: 1038 Offline
[Post New]
Quote: Hi movyjunky,
You look as though you haven't installed the contents pack - have you?

You can tell that just by looking at her? Jerry Schwartz
movyjunky
Newbie Location: Seal Beach CA Joined: Nov 29, 2010 00:22 Messages: 23 Offline
[Post New]
Here's my C:\Program Files\CyberLink\PowerDirector\Menus

When I choose "No Menu" it burns a DVD folder on my computer.
[Thumb - screen shot menu.jpg]
 Filename
screen shot menu.jpg
[Disk]
 Description
 Filesize
338 Kbytes
 Downloaded:
204 time(s)
movyjunky
Newbie Location: Seal Beach CA Joined: Nov 29, 2010 00:22 Messages: 23 Offline
[Post New]
When I double-click on the menus, all but the Broadway one can be modified. Weird.
movyjunky
Newbie Location: Seal Beach CA Joined: Nov 29, 2010 00:22 Messages: 23 Offline
[Post New]
Now i get Error code : e80040154 when using a menu template that came with the program.
I downloaded a menu from DirectZone, used it and had no problems making a DVD folder on my harddrive.
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
[Post New]
Hi,
I've passed on your issue to CyberLink and I'm waiting a response. In the mean time please carry out the following and in the order stated.
1. Please Uninstall PD9
2. Run a special cleaner (send me your email address please).
3. Install PD9
4. Install the patch to 2330 (link below)
5. apply the contents
Post your results please.
Dafydd
movyjunky
Newbie Location: Seal Beach CA Joined: Nov 29, 2010 00:22 Messages: 23 Offline
[Post New]
I followed steps 1-5 and get "Burn Unsuccessful Error code: e80040154 Class not registered" when using the templates that come with PD9. The Eventvwr shows no errors.
The Burn to disc is successful when I use a menu template that I download through DirectZone.
movyjunky
Newbie Location: Seal Beach CA Joined: Nov 29, 2010 00:22 Messages: 23 Offline
[Post New]
When I use a PD9 menu template, the preview doesn't work but I can preview one downloaded from DirectZone such as

http://directorzone.cyberlink.com/detail/84076

Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
[Post New]
All of this problem started when you tried to install a "program addition" designed for PD7.

I fear you've done something in the registry which has disturb PD9, I'm even not sure what that would be.

Now, I'm just guessing here as I haven't come across this problem previously. I can make some suggestion but think you should approach CyberLink's Technical Support.
https://membership.cyberlink.com/prog/support/cs/index.do

***********************
Uninstall PD9

Go to the Start menu > bottom left
See the box "search programs and files"
Type in RegEdit
Then go to "HKEY_LOCAL_MACHINE > SOFTWARE >CyberLink
SEE Folders PDRPackage and PowerDirector
Rightclick to highlight these and select Delete.
Reboot your computer.

Reinstall PD9
Go install the Patch 2330

**********************

The above is a suggestion and you carry it out at your own risk. You may decide to consult with Tech Support first and that may be a better option.

The reason the DZ menu's worked, they're sourced/installed to a different location on your PC. They are also not part of PD's structure and are standalone menus. These DZ/custom menus are not removed or affected by your attempt to install the PD7 menus.

Best I can do I'm afraid.

Dafydd
PS, Going into Regedit isn't hard, just you need to follow the information and check yourself before you carry out each action.

This message was edited 1 time. Last update was at Dec 16. 2010 05:12

movyjunky
Newbie Location: Seal Beach CA Joined: Nov 29, 2010 00:22 Messages: 23 Offline
[Post New]
OK did the above, noticed error installing SmartSound.

Product: SmartSound Quicktracks Plugin -- Error 1706.No valid source
could be found for product SmartSound Quicktracks Plugin. The
Windows Installer cannot continue.

So in the "Background music:" I selected music from my iTunes directory and DVD burned to my harddrive.
The weird thing is that I choose the Broadway menu and the DVD folder created shows a different picture. See attached screen shot. the background is PD9 menu selected to burn and the foreground shows the DVD file playing showing and image completely different for the menu.
[Thumb - Screen shot.jpg]
 Filename
Screen shot.jpg
[Disk]
 Description
 Filesize
583 Kbytes
 Downloaded:
185 time(s)
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