Michael,
My info is as follows;
PowerDVD Version - FULL VERSION - Latest v2325
PowerDVD SR Number - DVD100920-01
PowerDVD TR Number - TR101125-038
Operating System - x64 Bit Windows 7
Administrator Account
Is your PowerDVD a Retail product or bundles with HW? - RETAIL - downloaded from Cyberlink
Used VGA - POV Nvidia Gfx GTX 480
Used VGA driver version - Latest Drivers 260.99
Used Audio device - Onboard MBO - Asus Striker 2 Formula
Used Audio device driver version - Latest SoundMAX_AD1988B_Audio_V61016585
Used ODD drive (full model name and Firmware Version) - LG CH10BH20 (or something like that - firmware fixed)
Used Display(s) - Samsung RZ2233 & Acer H5360 Projector
Which kind of display connection (HDMI/DisplayPort/VGA/DVI) - DVI-DVI for monitor (must be ran 60hz for PowerDVD to work) & DVI-HDMI for projector (120hz works fine, and so does 3D)
Are you using single or dual monitor environment - varies, generally extended view - but not of this makes any odds as I have the problem in all modes, including single, with 2nd display being disconnected
What kind of Antivirus SW are you using - NORTON 360 - latest Version & fully up-to-date
The detailed issue description -
http://forum.cyberlink.com/forum/posts/list/14350.page
Please also add your DXDIAG log to the post (as attachement) - on the above thread link
So as not to steal AthranZara's thread, do you want to reply against both this (AthranZara's thread) and my thread, or is it easiest to keep them as one?
I also have a ticket open with Cyberlink, but they are throwing the usual basic obtacles at me in each response.
It is obviously a Cyberlink issue, given that all other software works, whilst I understand the awkwardness to produce a piece of software compatable for everbody, given the unimaginable amount of varying hardware set-ups.
With regards to the statement that the latest update for PowerDVD10 addresses the bitstreaming for GTX400 HMDI out - could it be that the SPDIF side of things has been overlooked?????
All I want is this resolved, or confirmation that it cannot be resolved, and something by the way of a refund so that I can purchase alternative software that does do as it says on the tin.
AthranZara - Again, sorry for jumping on your thread, and I hope that you continue to add to this, and get your responses & issue ressolved also.
Regards,
Dean