My new pc with vista won't let me load my powerdirector

Brenda

Newbie Joined: Jun 03, 2007 09:05 Messages: 4 Offline

Solved by

Jun 03, 2007 09:20

I recently bought a new pc with the vista os on it. Now I can't load my powerdirector program on it. Anyone else had this problem

Jeff

Newbie Location: Michigan U.S.A. Joined: Apr 08, 2007 01:48 Messages: 17 Offline

Jun 04, 2007 14:55

Which version of PowerDirector do you have?

This message was edited 1 time. Last update was at Jun 04. 2007 14:55

Brenda

Newbie Joined: Jun 03, 2007 09:05 Messages: 4 Offline

Jun 05, 2007 01:30

Quote: Which version of PowerDirector do you have?

It is PD5 and 1018c Deluxe

Jets2011

Senior Contributor Location: Canada Joined: Sep 29, 2006 05:26 Messages: 760 Offline

Jun 05, 2007 06:08

Hi Brenda,

You have to apply a patch to make your version of PowerDirector 5 Windows Vista compatible.

Check the patch page for PDR or better yet...contact Customer Support with your build number and they will point you the correct patch.

http://www.cyberlink.com/multi/download/patches_4_ENU.html

Dave

Brenda

Newbie Joined: Jun 03, 2007 09:05 Messages: 4 Offline

Jun 05, 2007 11:38

Quote: Hi Brenda,

You have to apply a patch to make your version of PowerDirector 5 Windows Vista compatible.

Check the patch page for PDR or better yet...contact Customer Support with your build number and they will point you the correct patch.

http://www.cyberlink.com/multi/download/patches_4_ENU.html

Dave

How can I apply the patch if the program won't install? The patch looks for the program to integrate with. There is no program there if it won't get past the installation process.

Jets2011

Senior Contributor Location: Canada Joined: Sep 29, 2006 05:26 Messages: 760 Offline

Jun 05, 2007 21:11

As I said...contact customer support.

Brenda

Newbie Joined: Jun 03, 2007 09:05 Messages: 4 Offline

Jun 06, 2007 00:43

Quote: As I said...contact customer support.

Yeh I got a response from them today. Seems they want me to upgrade to PD6 because my PD5 can't be patched to work with vista, hehehehehe, yeh right! I've heard a lot of sad tails in my life but this is up there with the saddest just to get a little more money out of me. I resisted an offer from a friend to supply me with a cracked PD6 program because I wanted to keep the support that comes with having paid for and registered legit software.... yeh right!